Joomla not working on Themler

cynthia4
38 Posts
cynthia4 posted this 23 March 2022

Hi,

I redownloaded Themler only to get it in the browser and not on the desktop. Never mind, but then when I choose to create a template for Joomla all I get is gibberish (it's code I guess) instead of an empty template. EVery other CMS works but not Joomla. ?????

Hi, I redownloaded Themler only to get it in the browser and not on the desktop. Never mind, but then when I choose to create a template for Joomla all I get is gibberish (it's code I guess) instead of an empty template. EVery other CMS works but not Joomla. ?????
Vote to pay developers attention to this features or issue.
18 Comments
Order By: Standard | Newest
Support Team
Support Team posted this 23 March 2022

Hi,

Could you please try to rename the following folder into joomla-old and try to run Themler once again:

C:\ProgramData\Themler\hd_data\themler_xxxxxxxxx\joomla

By the way, you may use Themler on your website or on a localhost without uninstalling Themler desktop. Just close it tempoarily and log in in Themler on the installed theme.

Sincerely,
Nettie

Hi, Could you please try to rename the following folder into **joomla-old** and try to run Themler once again: C:\ProgramData\Themler\hd_data\themler_xxxxxxxxx\joomla By the way, you may use Themler on your website or on a localhost without uninstalling Themler desktop. Just close it tempoarily and log in in Themler on the installed theme. Sincerely, Nettie
cynthia4
38 Posts
cynthia4 posted this 23 March 2022

Hi Nettie,

I can't find a Joomla folder directly under the Themler folder. Do you mean in the CMS folder and the zipped Joomla file?

Hi Nettie, I can't find a Joomla folder directly under the Themler folder. Do you mean in the CMS folder and the zipped Joomla file?
Support Team
Support Team posted this 24 March 2022

Hello,

I mean the CMS folder itself. Please make sure you follow the path:
...Themler\hd_data\themler_xxxxxxxxx\joomla
XXXXXXXXXX are individual numbers.
And yes, please rename this joomla folder, not its subfolders.

Sincerely,
Nettie

Hello, I mean the CMS folder itself. Please make sure you follow the path: ...Themler\hd_data\themler_xxxxxxxxx\joomla XXXXXXXXXX are individual numbers. And yes, please rename this **joomla** folder, not its subfolders. Sincerely, Nettie
cynthia4
38 Posts
cynthia4 posted this 25 March 2022

Hi,

Thanks.

Hi, Thanks.
Support Team
Support Team posted this 25 March 2022

Hello,

Pleaes feel free to contact us if further assistance is needed.

Sincerely,
Nettie

Hello, Pleaes feel free to contact us if further assistance is needed. Sincerely, Nettie
heikom
28 Posts
heikom posted this 16 May 2022

We need a working product, not broken promisses!

We need a working product, not broken promisses!
Support Team
Support Team posted this 16 May 2022

Hello,

Do you have the similar issue as described in this topic?

Sincerely,
Nettie

Hello, Do you have the similar issue as described in this topic? Sincerely, Nettie
Sinergia Innovaciones
32 Posts
Sinergia Innovaciones posted this 17 May 2022

Hello,
I am creating a template for a new site from the Windows application, but always appears "Error 404 Page not found", I tried to solve as you indicated on a previous occasion without getting a solution. I export the template and load it in Joomla 3.10.9 with the same error, also there are new menus and articles that appear in joomla content that I did´nt create. I don't understand, it seems that a virus entered into themler.
I have been trying to get it to work since last week.

Regards
Diana

Hello, I am creating a template for a new site from the Windows application, but always appears "Error 404 Page not found", I tried to solve as you indicated on a previous occasion without getting a solution. I export the template and load it in Joomla 3.10.9 with the same error, also there are new menus and articles that appear in joomla content that I did´nt create. I don't understand, it seems that a virus entered into themler. I have been trying to get it to work since last week. Regards Diana
Sinergia Innovaciones
32 Posts
Sinergia Innovaciones posted this 17 May 2022

I also found that now themler is no longer compatible with EBWhatsapp Chat.
I hope you can take some time to continue working with Themler, it is a good tool for layout design.

I also found that now themler is no longer compatible with EBWhatsapp Chat. I hope you can take some time to continue working with Themler, it is a good tool for layout design.
Sinergia Innovaciones
32 Posts
Sinergia Innovaciones posted this 17 May 2022

Hello,
I am creating a template for a new site from the Windows application, but always appears "Error 404 Page not found", I tried to solve as you indicated on a previous occasion without getting a solution. I export the template and load it in Joomla 3.10.9 with the same error, also there are new menus and articles that appear in joomla content that I did´nt create. I don't understand, it seems that a virus entered into themler.
I have been trying to get it to work since last week.

Regards
Diana

This is the menu created automatically on Themler (menu.JPG)
The next image is the category created automatically (category.JPG)
the last image corresponds to the articles

> Hello, > I am creating a template for a new site from the Windows application, but always appears "Error 404 Page not found", I tried to solve as you indicated on a previous occasion without getting a solution. I export the template and load it in Joomla 3.10.9 with the same error, also there are new menus and articles that appear in joomla content that I did´nt create. I don't understand, it seems that a virus entered into themler. > I have been trying to get it to work since last week. > > Regards > Diana This is the menu created automatically on Themler (menu.JPG) The next image is the category created automatically (category.JPG) the last image corresponds to the articles
Sinergia Innovaciones
32 Posts
Sinergia Innovaciones posted this 17 May 2022

Hello again.
it seems to be a compatibility issue with joomla and themler :(

Hello again. it seems to be a compatibility issue with joomla and themler :(
Support Team
Support Team posted this 17 May 2022

Hello,

Did you please try to manually set a menu item as Front page in Joomla admin? Then Refresh Content in Themler. This can help.

Sincerely,
Nettie

Hello, Did you please try to manually set a menu item as Front page in Joomla admin? Then Refresh Content in Themler. This can help. Sincerely, Nettie
Sinergia Innovaciones
32 Posts
Sinergia Innovaciones posted this 17 May 2022

Hi,
Finally, I managed to install a new themler on a windows virtual machine, now everything works fine and I created a new template.
For some reason Themler no longer works on the original computer.
But when I import to Joomla the error appear (error.jpg), it is strange because I have made several sites with themler and had no problems.
There are configured a menu and article as start elements (menu.jpg).

Hi, Finally, I managed to install a new themler on a windows virtual machine, now everything works fine and I created a new template. For some reason Themler no longer works on the original computer. But when I import to Joomla the error appear (error.jpg), it is strange because I have made several sites with themler and had no problems. There are configured a menu and article as start elements (menu.jpg).

Last edited 17 May 2022 by Sinergia Innovaciones

Sinergia Innovaciones
32 Posts
Sinergia Innovaciones posted this 17 May 2022

I found the problem, the fault in joomla with themler was the php version, it was on 8.0.
I downgraded to php 7.4 and now everything works.

I found the problem, the fault in joomla with themler was the php version, it was on 8.0. I downgraded to php 7.4 and now everything works.
Support Team
Support Team posted this 18 May 2022

Hello,

Thanks for letting us know. To fix the issue on the initial computer, please follow the steps below:
1. Backup all theme folders somewhere on your computer if there are any. The path is shown in the Theme Management screen after selecting some CMS, for example, C:\ProgramData\Themler\hd_data\themler_xxxxxxxxx\joomla.
2. Uninstall Themler completely and also check the box for "Remove all CMS content".
3. Check if the following folders are still present:

C:\Program Files (x86)\Themler
C:\ProgramData\Themler

4. If they exist, remove them.
5. Reboot the machine after uninstalling Themler, so that all Themler services are removed for sure.
6. Temporarily disable antivirus and firewall.
7. Download latest version of Themler for Windows from themler.io, install it and try to start with Themler for any CMS and create a theme.
Please let us know the result.

Sincerely,
Nettie

Hello, Thanks for letting us know. To fix the issue on the initial computer, please follow the steps below: 1. Backup all theme folders somewhere on your computer if there are any. The path is shown in the Theme Management screen after selecting some CMS, for example, `C:\ProgramData\Themler\hd_data\themler_xxxxxxxxx\joomla`. 2. Uninstall Themler completely and also check the box for "Remove all CMS content". 3. Check if the following folders are still present: C:\Program Files (x86)\Themler C:\ProgramData\Themler 4. If they exist, remove them. 5. Reboot the machine after uninstalling Themler, so that all Themler services are removed for sure. 6. Temporarily disable antivirus and firewall. 7. Download latest version of Themler for Windows from themler.io, install it and try to start with Themler for any CMS and create a theme. Please let us know the result. Sincerely, Nettie
pdg.design
280 Posts
pdg.design posted this 18 May 2022

Hi, Nettie
We can to wait any updates of Themler o no?
Thank you.

Hi, **Nettie** We can to wait any updates of Themler o no? Thank you.
cynthia4
38 Posts
cynthia4 posted this 4 weeks ago

Hi Nettie,

We are not getting any response in the forum. If you have stopped giving support you should inform us. My Themler is paid until August this year and I expect support until then.

Hi Nettie, We are not getting any response in the forum. If you have stopped giving support you should inform us. My Themler is paid until August this year and I expect support until then.
Support Team
Support Team posted this 4 weeks ago

Hello,

We are sorry for the temporary server issue. Our developers are already working at it and I will update this topic as soon as it is fixed.

Sincerely,
Nettie

Hello, We are sorry for the temporary server issue. Our developers are already working at it and I will update this topic as soon as it is fixed. Sincerely, Nettie
You must log in or register to leave comments