Problem updating theme

d.sosnowski
1 Posts
d.sosnowski posted this 2 weeks ago

I am trying to update themes on my Wordpress 5.9 and 6.0 pages and will get the message:

Server error:
generator render result is undefined
https://generator-de.themler.io/render

PHP versions 7.3 and 7.4

Trying to update locally on PC and same problem.
How to deal with this ?

I am trying to update themes on my Wordpress 5.9 and 6.0 pages and will get the message: Server error: generator render result is undefined https://generator-de.themler.io/render PHP versions 7.3 and 7.4 Trying to update locally on PC and same problem. How to deal with this ?
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4 Comments
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Atlantis Nesos
4 Posts
Atlantis Nesos posted this 2 weeks ago

Same for me.

Same for me.
enanzer
9 Posts
enanzer posted this 2 weeks ago

Same here with joomla and themler

Same here with joomla and themler
Support Team
Support Team posted this 2 weeks ago

Hello,

We are sorry for the temporary server issue. Our developers are already working at it and I will update this topic as soon as it is fixed.

Sincerely,
Nettie

Hello, We are sorry for the temporary server issue. Our developers are already working at it and I will update this topic as soon as it is fixed. Sincerely, Nettie
Support Team
Support Team posted this 2 weeks ago

Hello,

The issue is fixed. Just re-run Themler and re-load the theme.

If the issue is still present, for your website you may need to clear browser cache and re-run the theme.
For Themler desktop, if the issue is still present, please please try this way:
1) close Themler
2) open Windows Explorer and type %LocalAppData% in the address bar
3) find & rename Themler directory
4) start Themler again

Your existing themes will be inside the old Themler directory, you will need to zip-compress and import each of them.

As a rule, the issue shouldn't be present now by default, so please follow the steps above only in case you still see the message with "Server Error
generator render result is undefined https://generator-de.themler.io/render" or a very similar one.

Sincerely,
Nettie

Hello, The issue is fixed. Just re-run Themler and re-load the theme. If the issue is still present, for your website you may need to clear browser cache and re-run the theme. For Themler desktop, if the issue is still present, please please try this way: 1) close Themler 2) open Windows Explorer and type %LocalAppData% in the address bar 3) find & rename Themler directory 4) start Themler again Your existing themes will be inside the old Themler directory, you will need to zip-compress and import each of them. As a rule, the issue shouldn't be present now by default, so please follow the steps above only in case you still see the message with "Server Error generator render result is undefined https://generator-de.themler.io/render" or a very similar one. Sincerely, Nettie
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