Problem in THEMLER

info104
13 Posts
info104 posted this 12 June 2022

Hi.
I want open new templates, or upgrade old and I have this errror (in attached picture).
I have to made something andf this is still to same..
Pls help

Hi. I want open new templates, or upgrade old and I have this errror (in attached picture). I have to made something andf this is still to same.. Pls help
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5 Comments
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Support Team
Support Team posted this 16 June 2022

Hello,

The issue is fixed. Just re-run Themler and re-load the theme.

If the issue is still present, for your website you may need to clear browser cache and re-run the theme.
For Themler desktop, if the issue is still present, please please try this way:
1) close Themler
2) open Windows Explorer and type %LocalAppData% in the address bar
3) find & rename Themler directory
4) start Themler again

Your existing themes will be inside the old Themler directory, you will need to zip-compress and import each of them.

As a rule, the issue shouldn't be present now by default, so please follow the steps above only in case you still see the message with "Server Error
generator render result is undefined https://generator-de.themler.io/render" or a very similar one.

Sincerely,
Nettie

Hello, The issue is fixed. Just re-run Themler and re-load the theme. If the issue is still present, for your website you may need to clear browser cache and re-run the theme. For Themler desktop, if the issue is still present, please please try this way: 1) close Themler 2) open Windows Explorer and type %LocalAppData% in the address bar 3) find & rename Themler directory 4) start Themler again Your existing themes will be inside the old Themler directory, you will need to zip-compress and import each of them. As a rule, the issue shouldn't be present now by default, so please follow the steps above only in case you still see the message with "Server Error generator render result is undefined https://generator-de.themler.io/render" or a very similar one. Sincerely, Nettie
Support Team
Support Team posted this 14 June 2022

Hello,

We are sorry for the temporary server issue. Our developers are already working at it and I will update this topic as soon as it is fixed.

Sincerely,
Nettie

Hello, We are sorry for the temporary server issue. Our developers are already working at it and I will update this topic as soon as it is fixed. Sincerely, Nettie
apps5
14 Posts
apps5 posted this 13 June 2022

Same here!

Same here!
enanzer
9 Posts
enanzer posted this 13 June 2022

It is a server error at Themler, nothing to do with browser cache or cookies. Themler would have to react to it, there are countless users who are affected! So you can do nothing more in Themler.

It is a server error at Themler, nothing to do with browser cache or cookies. Themler would have to react to it, there are countless users who are affected! So you can do nothing more in Themler.
pdg.design
280 Posts
pdg.design posted this 12 June 2022

Urgent!
I too!
Please solve this issue,
Thank you!

Urgent! I too! Please solve this issue, Thank you!
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