SERVER ERROR - BillionAnswers

Support Team posted this 3 weeks ago

Hello,

The issue is fixed. Just re-run Themler and re-load the theme.

If the issue is still present, for your website you may need to clear browser cache and re-run the theme.
For Themler desktop, if the issue is still present, please please try this way:
1) close Themler
2) open Windows Explorer and type %LocalAppData% in the address bar
3) find & rename Themler directory
4) start Themler again

Your existing themes will be inside the old Themler directory, you will need to zip-compress and import each of them.

As a rule, the issue shouldn't be present now by default, so please follow the steps above only in case you still see the message with "Server Error
generator render result is undefined https://generator-de.themler.io/render" or a very similar one.

Sincerely,
Nettie

Hello, The issue is fixed. Just re-run Themler and re-load the theme. If the issue is still present, for your website you may need to clear browser cache and re-run the theme. For Themler desktop, if the issue is still present, please please try this way: 1) close Themler 2) open Windows Explorer and type %LocalAppData% in the address bar 3) find & rename Themler directory 4) start Themler again Your existing themes will be inside the old Themler directory, you will need to zip-compress and import each of them. As a rule, the issue shouldn't be present now by default, so please follow the steps above only in case you still see the message with "Server Error generator render result is undefined https://generator-de.themler.io/render" or a very similar one. Sincerely, Nettie