Error message

cynthia4
38 Posts
cynthia4 posted this 21 June 2022

Hi,

I wanted to try Wordpress for Themler and after trying for a while I got gibberish as error message. I reinstalled Themler but still the same problem. ???

Thanks.

Hi, I wanted to try Wordpress for Themler and after trying for a while I got gibberish as error message. I reinstalled Themler but still the same problem. ??? Thanks.
Vote to pay developers attention to this features or issue.
15 Comments
Order By: Standard | Newest
The Best Paystubs
1 Posts
The Best Paystubs posted this 22 June 2022

Yeah, I have a similar problem

Yeah, I have a similar problem
Support Team
Support Team posted this 22 June 2022

Hello,

Please note that Themler for Wordpress doesn't support PHP 8 yet, this update doesn't include fixes for it. Please try switching to PHP 7.x and let us know if the issue is still present.

Sincerely,
Nettie

Hello, Please note that Themler for Wordpress doesn't support PHP 8 yet, this update doesn't include fixes for it. Please try switching to PHP 7.x and let us know if the issue is still present. Sincerely, Nettie
cynthia4
38 Posts
cynthia4 posted this 23 June 2022

Hi,

I tried but got a different error message instead. Maybe I did not manage to uninstall Themler completely before reinstalling?

Hi, I tried but got a different error message instead. Maybe I did not manage to uninstall Themler completely before reinstalling?
Support Team
Support Team posted this 23 June 2022

Hello,

It is not recommended, to update PHP in the local installation for Themler desktop. For complee reinstallation please follow the steps below:
1. Backup all theme folders somewhere on your computer if there are any. The path is shown in the Theme Management screen after selecting some CMS, for example, C:\ProgramData\Themler\hd_data\themler_xxxxxxxxx\wordpress.
2. Uninstall Themler completely and also check the box for "Remove all CMS content".
3. Check if the following folders are still present:

C:\Program Files (x86)\Themler
C:\ProgramData\Themler

4. If they exist, remove them.
5. Reboot the machine after uninstalling Themler, so that all Themler services are removed for sure.
6. Temporarily disable antivirus and firewall.
7. Download latest version of Themler for Windows from themler.io, install it and try to start with Themler for any CMS and create a theme.
Please let us know the result.

Sincerely,
Nettie

Hello, It is not recommended, to update PHP in the local installation for Themler desktop. For complee reinstallation please follow the steps below: 1. Backup all theme folders somewhere on your computer if there are any. The path is shown in the Theme Management screen after selecting some CMS, for example, `C:\ProgramData\Themler\hd_data\themler_xxxxxxxxx\wordpress`. 2. Uninstall Themler completely and also check the box for "Remove all CMS content". 3. Check if the following folders are still present: C:\Program Files (x86)\Themler C:\ProgramData\Themler 4. If they exist, remove them. 5. Reboot the machine after uninstalling Themler, so that all Themler services are removed for sure. 6. Temporarily disable antivirus and firewall. 7. Download latest version of Themler for Windows from themler.io, install it and try to start with Themler for any CMS and create a theme. Please let us know the result. Sincerely, Nettie
cynthia4
38 Posts
cynthia4 posted this 30 June 2022

Hi,

I did all that and when I tried to open Wordpress in Themler to create a theme it says it only works in Chrome and Firefox and I was using Firefox and I have the latest version. Why doesn't the software open independently and must open in a browser?

Hi, I did all that and when I tried to open Wordpress in Themler to create a theme it says it only works in Chrome and Firefox and I was using Firefox and I have the latest version. Why doesn't the software open independently and must open in a browser?
cynthia4
38 Posts
cynthia4 posted this 30 June 2022

Hi again,

Also the Themler plugin for Wordpress doesn't work as the error message says that there is so plugin to install.

Hi again, Also the Themler plugin for Wordpress doesn't work as the error message says that there is so plugin to install.
Support Team
Support Team posted this 30 June 2022

Hello,

Does it work in Themler desktop at the moment? Or only when opening via a browser separately? Or only on the website online?

Sincerely,
Nettie

Hello, Does it work in Themler desktop at the moment? Or only when opening via a browser separately? Or only on the website online? Sincerely, Nettie
cynthia4
38 Posts
cynthia4 posted this 01 July 2022

Hi,

Themler doesn't work independently as a software. It works with Joomla on the website online but does not work with Wordpress. It says plugin not found.

Hi, Themler doesn't work independently as a software. It works with Joomla on the website online but does not work with Wordpress. It says plugin not found.
cynthia4
38 Posts
cynthia4 posted this 01 July 2022

Hi,

Now it doesn't work anymore in Joomla either. I need help now!!!

Hi, Now it doesn't work anymore in Joomla either. I need help now!!!
cynthia4
38 Posts
cynthia4 posted this 01 July 2022

Hi again, it works in Chrome but not in Firefox.

Hi again, it works in Chrome but not in Firefox.
Support Team
Support Team posted this 01 July 2022

Hello,

Thanks, do you mean that it doesn't work in desktop at all or in desktop with the link opened in Firefox?

Sincerely,
Nettie

Hello, Thanks, do you mean that it doesn't work in desktop at all or in desktop with the link opened in Firefox? Sincerely, Nettie
cynthia4
38 Posts
cynthia4 posted this 01 July 2022

Hi,

The desktop doesn't work at all. And the link does not open to the editor in the website in Firefox but it works for Joomla in Chrome. It doesn't at all for Wordpress anywhere.

Hi, The desktop doesn't work at all. And the link does not open to the editor in the website in Firefox but it works for Joomla in Chrome. It doesn't at all for Wordpress anywhere.
Support Team
Support Team posted this 01 July 2022

Hello,

Could you please back up the themes and follow the full re-installation steps from above and let us know the result for Themler desktop for Joomla and Wordpress?

Sincerely,
Nettie

Hello, Could you please back up the themes and follow the full re-installation steps from above and let us know the result for Themler desktop for Joomla and Wordpress? Sincerely, Nettie
cynthia4
38 Posts
cynthia4 posted this 01 July 2022

Hi,

I followed your instructions from one week ago and it still doesn't work. What will be different this time?

Hi, I followed your instructions from one week ago and it still doesn't work. What will be different this time?
cynthia4
38 Posts
cynthia4 posted this 01 July 2022

Hi again,

I found out what I was doing wrong. I uploaded the Themler Wordpress template as a plugin. So that is solved. I still cannot get the Themler software to open independently as a desktop application.

Hi again, I found out what I was doing wrong. I uploaded the Themler Wordpress template as a plugin. So that is solved. I still cannot get the Themler software to open independently as a desktop application.
You must log in or register to leave comments