I can't start Themler

contacto19
2 Posts
contacto19 posted this 08 July 2022

Hi, I can't start Themler from my computer. When I click on the .exe file as I have always done I get the following error:
Only Chrome, Firefox and Safari are supported (Windows and Mac).
I've tried it in Firefox and Chrome but it doesn't work in either. This week I have been using Themler normally but today it doesn't work for me.

Hi, I can't start Themler from my computer. When I click on the .exe file as I have always done I get the following error: Only Chrome, Firefox and Safari are supported (Windows and Mac). I've tried it in Firefox and Chrome but it doesn't work in either. This week I have been using Themler normally but today it doesn't work for me.
cannot-start
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Support Team
Support Team posted this 08 July 2022

Hello,

Could you please close other browsers and Themler instances, open Chrome browser, clear browser cache and try opening Themler there only?
There is a known issue with Firefox v.102 that should be fixed soon, but it should work with Chrome.

Sincerely,
Nettie

Hello, Could you please close other browsers and Themler instances, open Chrome browser, clear browser cache and try opening Themler there only? There is a known issue with Firefox v.102 that should be fixed soon, but it should work with Chrome. Sincerely, Nettie
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