"Error" when starting Themler with PHP8

Werbeagentur Schulz-Design
171 Posts
Werbeagentur Schulz-Design posted this 28 July 2022

Since updating to Themler v550 and 556 I have the problem that I only get an 'Error' message when I try to start Themler from the Joomla backend.

I then always have to change to PHP 7.4 first and can then edit the template. Then I can switch back to PHP 8.
This happens to me on both Firefox and Chrome.

However, this is very tedious and certainly not wanted.

Sincerely,
Thorsten
Werbeagentur Schulz-Design

Since updating to Themler v550 and 556 I have the problem that I only get an 'Error' message when I try to start Themler from the Joomla backend. I then always have to change to PHP 7.4 first and can then edit the template. Then I can switch back to PHP 8. This happens to me on both Firefox and Chrome. However, this is very tedious and certainly not wanted. Sincerely, Thorsten [Werbeagentur Schulz-Design][1] [1]: https://www.schulzdesign.info
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Werbeagentur Schulz-Design
171 Posts
Werbeagentur Schulz-Design posted this 28 July 2022

I believe it has to do with templateDetails.xml.
For some it works, for some it doesn't.

Have rows changed?
If yes, which?

Thanks and best regards
Thorsten

I believe it has to do with templateDetails.xml. For some it works, for some it doesn't. Have rows changed? If yes, which? Thanks and best regards Thorsten
Werbeagentur Schulz-Design
171 Posts
Werbeagentur Schulz-Design posted this 01 August 2022

Hello,

No Answer?

I have now found out that all websites hosted with STRATO cannot be opened. As described, only an 'Error' message appears and you can only start Themler if you switch to PHP 7.4 on the server side.

https://www.strato.de/

Hello, No Answer? I have now found out that all websites hosted with STRATO cannot be opened. As described, only an 'Error' message appears and you can only start Themler if you switch to PHP 7.4 on the server side. https://www.strato.de/
Werbeagentur Schulz-Design
171 Posts
Werbeagentur Schulz-Design posted this 08 August 2022

Hello,

Thank you for the (non-existent) help.

I found the problem: It's the cache.
If the cache is enabled in the backend, the error message appears.
If the cache is disabled you can start Themler-Online.

Kind regards
Thorsten

Hello, Thank you for the (non-existent) help. I found the problem: It's the cache. If the cache is enabled in the backend, the error message appears. If the cache is disabled you can start Themler-Online. Kind regards Thorsten
Werbeagentur Schulz-Design
171 Posts
Werbeagentur Schulz-Design posted this 12 August 2022

Unfortunately the problem still exists!
Why is nobody answering?

PHP 7.4 support ends in November.
My host will then disable the PHP 7.4.
If the problem isn't solved by then, I can no longer edit the templates.

I tried it with different browsers.

I ask you to fix the error.
Thanks.

Unfortunately the problem still exists! Why is nobody answering? PHP 7.4 support ends in November. My host will then disable the PHP 7.4. If the problem isn't solved by then, I can no longer edit the templates. I tried it with different browsers. I ask you to fix the error. Thanks.
Werbeagentur Schulz-Design
171 Posts
Werbeagentur Schulz-Design posted this 12 August 2022

New error message: 'Error: Path cannot be empty: Path cannot be empty'
Other websites only showed 'Error'

New error message: 'Error: Path cannot be empty: Path cannot be empty' Other websites only showed 'Error'
emperor
24 Posts
emperor posted this 12 August 2022

Unfortunately the problem still exists!

So enabling/disabling cache does not solve the problem any more? Does error appears also on websites with other hosting providers (other than Strato)? Are you using Joomla 3 or 4? You may check discussion here: https://forum.joomla.org/viewtopic.php?t=987397 (very similar problem with Nicepage)

Why is nobody answering?

Well, I assume that was a rhetorical question ;)

PHP 7.4 support ends in November.
My host will then disable the PHP 7.4.

It is a major issue, maybe they will release a new version with fixes before that, but two months ago I sadly resigned on Themler completely - and it was good decision for me.

> Unfortunately the problem still exists! So enabling/disabling cache does not solve the problem any more? Does error appears also on websites with other hosting providers (other than Strato)? Are you using Joomla 3 or 4? You may check discussion here: https://forum.joomla.org/viewtopic.php?t=987397 (very similar problem with Nicepage) > Why is nobody answering? Well, I assume that was a rhetorical question ;) > PHP 7.4 support ends in November. > My host will then disable the PHP 7.4. It is a major issue, maybe they will release a new version with fixes before that, but two months ago I sadly resigned on Themler completely - and it was good decision for me.
Support Team
Support Team posted this 12 August 2022

Hello,

Sorry for delay in response. Just to confirm - the issue is present only with Joomla 3 or 4 and PHP 8 and with CMS cache enabled, right? Also with the default theme?

Sincerely,
Nettie

Hello, Sorry for delay in response. Just to confirm - the issue is present only with Joomla 3 or 4 and PHP 8 and with CMS cache enabled, right? Also with the default theme? Sincerely, Nettie
Werbeagentur Schulz-Design
171 Posts
Werbeagentur Schulz-Design posted this 16 August 2022

Hello Nettie,

many thanks for your response.
It took a while because I had to test the points extensively first.

The problem seems to only exist with Joomla 3. With J4 and the beta, I haven't found any problem so far. So far, I only have a test installation.

The problem exists with all hosts and also with the blank theme. If the cache is enabled, an error message appears. Sometimes only 'Error', sometimes 'Error: Path cannot be empty: Path cannot be empty'

If you deactivate the cache, you can load Themler online.

It would be nice if that could be fixed.
Thanks and best regards
Thorsten

Hello Nettie, many thanks for your response. It took a while because I had to test the points extensively first. The problem seems to only exist with Joomla 3. With J4 and the beta, I haven't found any problem so far. So far, I only have a test installation. The problem exists with all hosts and also with the blank theme. If the cache is enabled, an error message appears. Sometimes only 'Error', sometimes 'Error: Path cannot be empty: Path cannot be empty' If you deactivate the cache, you can load Themler online. It would be nice if that could be fixed. Thanks and best regards Thorsten
copywriter
82 Posts
copywriter posted this 16 August 2022

It is this problem solvin with PHP 8 in a WordPress too? I had much questions, but it wasn't answered on anyone.

It is this problem solvin with PHP 8 in a WordPress too? I had much questions, but it wasn't answered on anyone.
Werbeagentur Schulz-Design
171 Posts
Werbeagentur Schulz-Design posted this 24 August 2022

Hello,
the problem is still there. Is there already a solution?
Many greetings
Thorsten

Hello, the problem is still there. Is there already a solution? Many greetings Thorsten
Support Team
Support Team posted this 25 August 2022

Hello Thorsten,

Sorry for delay. Do I understand it right that the issue with caching happens with Joomla 3 and PHP 8 only? It doesn't happen on the same website with PHP 7.4 even with caching enabled?

Sincerely,
Nettie

Hello Thorsten, Sorry for delay. Do I understand it right that the issue with caching happens with Joomla 3 and PHP 8 only? It doesn't happen on the same website with PHP 7.4 even with caching enabled? Sincerely, Nettie
Werbeagentur Schulz-Design
171 Posts
Werbeagentur Schulz-Design posted this 25 August 2022

It is exactly like that.

It is exactly like that.
Support Team
Support Team posted this 25 August 2022

Hello,

Thank for the feedback. I will forward the issue to our developers. Meanwhile I would recommend to work in Themler either with CMS caching disabled or temporarily use PHP 7.x.

Sincerely,
Nettie

Hello, Thank for the feedback. I will forward the issue to our developers. Meanwhile I would recommend to work in Themler either with CMS caching disabled or temporarily use PHP 7.x. Sincerely, Nettie
Werbeagentur Schulz-Design
171 Posts
Werbeagentur Schulz-Design posted this 14 August 2024

Hello,
the problem still exists.
Unfortunately, PHP 7.4 is no longer usable.
Is there a chance that at least the bugs in the BETA will be fixed?

Best regards
Thorsten
Werbeagentur Schulz-Design

Hello, the problem still exists. Unfortunately, PHP 7.4 is no longer usable. Is there a chance that at least the bugs in the BETA will be fixed? Best regards Thorsten [Werbeagentur Schulz-Design][1] [1]: http://www.schulzdesign.info
Support Team
Support Team posted this 14 August 2024

Hello Thorsten,

I have answered you in a different topic relating a Joomla theme. The latest Themler version supports PHP 8.x, so this shouldn't be the issue.

Sincerely,
Nettie

Hello Thorsten, I have answered you in a different topic relating a Joomla theme. The latest Themler version supports PHP 8.x, so this shouldn't be the issue. Sincerely, Nettie
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Werbeagentur Schulz-Design
171 Posts
Werbeagentur Schulz-Design posted this 15 August 2024

The latest Themler version supports PHP 8.x, so this shouldn't be the issue.

Thanks, I also replied to you in the post.

Problems only occur after migrating from Joomla. There are no problems with a fresh installation of Joomla 5.

By the way: the problems also occur when I migrate a newly installed Joomla 4 website to Joomla 5. So not just when I migrate from Joomla 3 to 4 or 5.

So it definitely has something to do with migration.

Best regards
Thorsten
Werbeagentur Schulz-Design

> The latest Themler version supports PHP 8.x, so this shouldn't be the issue. Thanks, I also replied to you in the post. Problems only occur after migrating from Joomla. There are no problems with a fresh installation of Joomla 5. By the way: the problems also occur when I migrate a newly installed Joomla 4 website to Joomla 5. So not just when I migrate from Joomla 3 to 4 or 5. So it definitely has something to do with migration. Best regards Thorsten [Werbeagentur Schulz-Design][1] [1]: http://www.schulzdesign.info
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