Download of my Theme #1047880

Support Team posted this 27 September 2014

Hello Vladimir,
I suppose that you'd like to download the WP theme, right?
If so (or if you want to download exported theme for different CMS) you need to select the theme type at start page

After that browse and re-download the theme.

Regards,
Aileen

Hello Vladimir, I suppose that you'd like to download the WP theme, right? If so (or if you want to download exported theme for different CMS) you need to select the theme type at start page ![](http://attachments.answers.billiondigital.com/431/431/SelectWP-theme.png) After that browse and re-download the theme. Regards, Aileen

SelectWP-theme.png

5 Posts

info20 posted this 27 September 2014

Hello,

YES, I want to download this Theme. But I want to download in standard ZIP format, no in the Artisteer format. I can not use this Theme, when I download it with Artisteer format (with a suffix .artx). Please I do not want some others, just the link to download, what I bought. So do not send me your offer to view other templates, but send me a link from where I will be able download my template in ZIP format.

Thank you

vm

Hello, YES, I want to download this Theme. But I want to download in standard ZIP format, no in the Artisteer format. I can not use this Theme, when I download it with Artisteer format (with a suffix .artx). Please I do not want some others, just the link to download, what I bought. So do not send me your offer to view other templates, but send me a link from where I will be able download my template in ZIP format. Thank you vm

Support Team posted this 27 September 2014

Hi Vladimir,
lets make another attempt. You purchased the theme and you'd like to download the zip file with it (lets assume that this is WP theme). And you know the theme's name.
So you open the http://templates.themler.com/ and select WP themes:

You'll be redirected to the screen

Enter the theme name in the search field, find it and open theme details page. Here I provide sample screenshot of free theme, but in your case the screen will be similar:

Click Download button and download .zip file. It stores the WP theme files:

regards,
Aileen

Hi Vladimir, lets make another attempt. You purchased the theme and you'd like to download the zip file with it (lets assume that this is WP theme). And you know the theme's name. So you open the http://templates.themler.com/ and select WP themes: ![](http://attachments.answers.billiondigital.com/432/432/SelectWP-theme.png) You'll be redirected to the screen ![](http://attachments.answers.billiondigital.com/434/434/ListWPThemes.png) Enter the theme name in the search field, find it and open theme details page. Here I provide sample screenshot of free theme, but in your case the screen will be similar: ![](http://attachments.answers.billiondigital.com/433/433/DownloadWPTheme.png) Click Download button and download .zip file. It stores the WP theme files: ![](http://attachments.answers.billiondigital.com/435/435/WPThemeFiles.png) regards, Aileen

SelectWP-theme.png

DownloadWPTheme.png

ListWPThemes.png

WPThemeFiles.png

5 Posts

info20 posted this 27 September 2014

Hello,

This communication with you is like a bad dream. About a week ago I bought from you two templates and there was the same problem, as it is now. I do not understand what's so complicated.

I chose from your offer one Theme - #1047880. I paid $ 3.99 and received your thank you email:

Dear info20,

Your order has been processed and your license has been activated.

Please log in to download Theme # 1047880th

If you have any questions, please contact us at BillionDigital Support Form.

Thank you,

BillionDigital Team

In the word - "Theme # 1047880", has been inserted link per page:

http://templates.themler.com/Themes/Detail/1047880

On the page are two buttons: Left button for preview, and right button for Download. But after clicking on the Download button, I downloaded a template in Artisteer format with the suffix .artx. In this format, with the template can not do anything. This is not a WordPress template. This format can not be opened, it just sucks.

I do not understand what is difficult to insert into your thank-you email, the right URL to download, what your client bought from you.

Simply, I chose and paid WP template, and I want to get a link for the download. Nothing more and nothing less. What you see in this complicated?

Thank you

vm

Hello, This communication with you is like a bad dream. About a week ago I bought from you two templates and there was the same problem, as it is now. I do not understand what's so complicated. I chose from your offer one Theme - #1047880. I paid $ 3.99 and received your thank you email: --------------------------------- Dear info20, Your order has been processed and your license has been activated. Please log in to download Theme # 1047880th If you have any questions, please contact us at BillionDigital Support Form. Thank you, BillionDigital Team --------------------------------------------- In the word - "Theme # 1047880", has been inserted link per page: http://templates.themler.com/Themes/Detail/1047880 On the page are two buttons: Left button for preview, and right button for Download. But after clicking on the Download button, I downloaded a template in Artisteer format with the suffix .artx. In this format, with the template can not do anything. This is not a WordPress template. This format can not be opened, it just sucks. I do not understand what is difficult to insert into your thank-you email, the right URL to download, what your client bought from you. Simply, I chose and paid WP template, and I want to get a link for the download. Nothing more and nothing less. What you see in this complicated? Thank you vm

5 Posts

info20 posted this 28 September 2014

Hello,

Please can someone answer my request? I still do not have a link to download the template what I purchased from your company.

Thank you

Vladimir

Hello, Please can someone answer my request? I still do not have a link to download the template what I purchased from your company. Thank you Vladimir

Support Team posted this 28 September 2014

Vladimir,

you can try to download theme by this link: http://templates.themler.com/Themes/Detail/1870470

Thank you,
Alex

Vladimir, you can try to download theme by this link: http://templates.themler.com/Themes/Detail/1870470 Thank you, Alex

5 Posts

info20 posted this 28 September 2014

Hello,

Thank you. All is OK.

vm

Hello, Thank you. All is OK. vm

Support Team posted this 29 September 2014

You are welcome.

Let us know if you need our further assistance.

Sincerely,
Hella
BillionDigital Team

You are welcome. Let us know if you need our further assistance. Sincerely, Hella BillionDigital Team

1 Posts

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