Empty export zip file in MAC

eugeniusz.przybyla
2 Posts
eugeniusz.przybyla posted this 06 June 2023

Hi

I need help.

I'm using the current version of MAC and for some time I can't save zip export files - they are size "0".

Please help me urgently.

Best regards
Eugeniusz

Hi I need help. I'm using the current version of MAC and for some time I can't save zip export files - they are size "0". Please help me urgently. Best regards Eugeniusz
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3 Comments
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Support Team
Support Team posted this 07 June 2023

Hello Eugeniusz,

Do you use Themler for Mac application or Themler online? Is the issue present when trying to export in other supported browsers (from Safari for Mac / Chrome / Firefox)?

Sincerely,
Nettie

Hello Eugeniusz, Do you use Themler for Mac application or Themler online? Is the issue present when trying to export in other supported browsers (from Safari for Mac / Chrome / Firefox)? Sincerely, Nettie
eugeniusz.przybyla
2 Posts
eugeniusz.przybyla posted this 07 June 2023

Hello

I use Themler for Mac application.

Best regards
Eugeniusz

Hello I use Themler for Mac application. Best regards Eugeniusz
Support Team
Support Team posted this 08 June 2023

Hello,

Please try to open Themler through a browser using a link like this
http://127.0.0.1:29958/themler_XXXXXXXXXX/startup/
The exact numbers are visible in Themler Live Preview.

Try different browsers like Safari, Firefox, Chrome and to export.

As a temporary solution, you may copy the theme manually from the folder with themes. Please click Go >> Go to Folder >> type ~/Library and ENTER >> Themler >> hd_data >> cms >> choose CMS and access the themes folder, copy the theme, zip it and install on your hosted website.

Sincerely,
Nettie

Hello, Please try to open Themler through a browser using a link like this http://127.0.0.1:29958/themler_XXXXXXXXXX/startup/ The exact numbers are visible in Themler Live Preview. Try different browsers like Safari, Firefox, Chrome and to export. As a temporary solution, you may copy the theme manually from the folder with themes. Please click Go >> Go to Folder >> type `~/Library` and ENTER >> Themler >> hd_data >> cms >> choose CMS and access the themes folder, copy the theme, zip it and install on your hosted website. Sincerely, Nettie
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