Themler not working

miroslav.cihlo
25 Posts
miroslav.cihlo posted this 30 August 2023

Hello,

I would like to ask you for help. On my website www.czech-neurosurgery.cz based on Themler this plugin does not work at all. If I try to open it in Mozilla, I get a message "Only Mozilla, Chrome or Safari are supported". And when opened in Chrome the tool panel above is not showing.
Please can you help me with it?

Best regards

Mira

Hello, I would like to ask you for help. On my website www.czech-neurosurgery.cz based on Themler this plugin does not work at all. If I try to open it in Mozilla, I get a message "Only Mozilla, Chrome or Safari are supported". And when opened in Chrome the tool panel above is not showing. Please can you help me with it? Best regards Mira
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7 Comments
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Support Team
Support Team posted this 04 September 2023

Hello Mira,

What Themler version is currently used on your website? It can be checked in Themler >> Help (top right corner) >> About.

Sincerely.
Nettie

Hello Mira, What Themler version is currently used on your website? It can be checked in Themler >> Help (top right corner) >> About. Sincerely. Nettie
miroslav.cihlo
25 Posts
miroslav.cihlo posted this 04 September 2023

Hello Nettie,

Themler does not work at all, both desktop and online version. According the link it should be version 550. When I try to update I seems to be the actual version.

M.

Hello Nettie, Themler does not work at all, both desktop and online version. According the link it should be version 550. When I try to update I seems to be the actual version. M.
Support Team
Support Team posted this 05 September 2023

Hello,

What CMS and PHP versions are you using on your website?

Sincerely,
Nettie

Hello, What CMS and PHP versions are you using on your website? Sincerely, Nettie
miroslav.cihlo
25 Posts
miroslav.cihlo posted this 05 September 2023

Hello, WP actual version 6.3.1 and PHP 7.4. But Themler does not work as desktop app, too.

Hello, WP actual version 6.3.1 and PHP 7.4. But Themler does not work as desktop app, too.

Last edited 05 September 2023 by miroslav.cihlo

miroslav.cihlo
25 Posts
miroslav.cihlo posted this 23 September 2023

Hello, there is no answer and help to my issue. Please could you help me?

Hello, there is no answer and help to my issue. Please could you help me?
miroslav.cihlo
25 Posts
miroslav.cihlo posted this 23 September 2023

Hello,

What CMS and PHP versions are you using on your website?

Sincerely,
Nettie

Hello, there is no answer and help to my issue. Please could you help me? Only the editor for WP does not work :-(

> Hello, > > What CMS and PHP versions are you using on your website? > > Sincerely, > Nettie Hello, there is no answer and help to my issue. Please could you help me? Only the editor for WP does not work :-(

Last edited 23 September 2023 by miroslav.cihlo

Support Team
Support Team posted this 03 October 2023

Hello,

We are terribly sorry for delay in response. First please try the following steps in Themler desktop:
1) close Themler
2) open Windows Explorer and type %LocalAppData% in the address bar
3) find & rename Themler directory
4) start Themler again

Once you have opened Themler, please find your existing themes in the old folder, zip-compress them one-by-one and import them in Themler. Then update them to the latest v.559, export and install on your website.

Sincerely,
Nettie

Hello, We are terribly sorry for delay in response. First please try the following steps in Themler desktop: 1) close Themler 2) open Windows Explorer and type %LocalAppData% in the address bar 3) find & rename Themler directory 4) start Themler again Once you have opened Themler, please find your existing themes in the old folder, zip-compress them one-by-one and import them in Themler. Then update them to the latest v.559, export and install on your website. Sincerely, Nettie
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