It is not possible to remove blocks "Model change Unable to complete remove. Another operation is in process."

rl
3 Posts
rl posted this 25 August 2015

I can wait hours. The "other process" will never end. How can i remove elements without getting this message:

"Model change
Unable to complete remove. Another operation is in process. Please wait and try again."

I can wait hours. The "other process" will never end. How can i remove elements without getting this message: "Model change Unable to complete remove. Another operation is in process. Please wait and try again."
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9 Comments
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Support Team
Support Team posted this 26 August 2015

Hi,

Please explain your issue in some more details so we can try to help you.

Some screenshots will be helpful.

Thanks,
Ivan

Hi, Please explain your issue in some more details so we can try to help you. Some screenshots will be helpful. Thanks, Ivan
caliray
33 Posts
caliray posted this 30 August 2015

I didn't start this thread, but have the same problem. I'm trying to remove elements, in this case a block in the header area, from a theme, but am warned that the removal can't continue because:

Model change

Unable to complete remove. Another operation is in process. Please wait and try again.

Screenshot attached.
wait

I didn't start this thread, but have the same problem. I'm trying to remove elements, in this case a block in the header area, from a theme, but am warned that the removal can't continue because: Model change Unable to complete remove. Another operation is in process. Please wait and try again. Screenshot attached. [wait][1] [1]: https://www.dropbox.com/s/to94petma3ygc51/model%20change%20fails.jpg?dl=0
Stagger Lee
1837 Posts
Stagger Lee posted this 30 August 2015

Happens some times. Save yout work and click F5 on keyboard.

Happens some times. Save yout work and click F5 on keyboard.
Support Team
Support Team posted this 01 September 2015

Hello all,
this issue has been passed to developers for review. We'll contact you when any news is available.

regards,
Aileen

Hello all, this issue has been passed to developers for review. We'll contact you when any news is available. regards, Aileen
funmaking
107 Posts
funmaking posted this 01 September 2015

+1 , the same problem. I can't delete rows copied from frontpage template to other custom template.

+1 , the same problem. I can't delete rows copied from frontpage template to other custom template.
russo
1 Posts
russo posted this 01 September 2015

@ Stagger Lee,
Thanks saving, clicking F5 on keyboard then deleting that element will remove it!

Regards,
Giuseppe

@ Stagger Lee, Thanks saving, clicking F5 on keyboard then deleting that element will remove it! Regards, Giuseppe

Last edited 01 September 2015 by russo

Support Team
Support Team posted this 08 September 2015

Hi guys,

Our developers need your themes in order to reproduce and fix the issue.
Feel free to attach your theme to this ticket.
If you're not okay with that, create a new private ticket and provide us with all necessary details there.

Thanks,
Ivan

Hi guys, Our developers need your themes in order to reproduce and fix the issue. Feel free to attach your theme to this ticket. If you're not okay with that, create a new private ticket and provide us with all necessary details there. Thanks, Ivan
Morpheus0101
31 Posts
Morpheus0101 posted this 23 September 2015

Hi, I encountered the same error. The problem was eventually fixed by switching templates and switching back again.

The problem happened when I copied a slide, thinking I would save time. Thought I could copy the slide and the edit the contents. However, the elements seemed to be linked, for example, If I edited one element from the duplicated slide it affected the original slide too. After a lot of fiddling about, I decided to delete the duplicated slide altogether, but this produced the same error too.

Eventually, I reverted to a backup version of my template.

Luckily, as I was writing this post, I thought i'd check the error again, just to be 100% sure the error message was exactly the same - I remember the main message being the same, but did not remember it saying "Model change..." at the start. Anyway, as I returned to my template I thought I'd try deleting the element one last time and it worked! So switching templates seemed to fix the issue for me.

Hi, I encountered the same error. The problem was eventually fixed by switching templates and switching back again. The problem happened when I copied a slide, thinking I would save time. Thought I could copy the slide and the edit the contents. However, the elements seemed to be linked, for example, If I edited one element from the duplicated slide it affected the original slide too. After a lot of fiddling about, I decided to delete the duplicated slide altogether, but this produced the same error too. Eventually, I reverted to a backup version of my template. Luckily, as I was writing this post, I thought i'd check the error again, just to be 100% sure the error message was exactly the same - I remember the main message being the same, but did not remember it saying "Model change..." at the start. Anyway, as I returned to my template I thought I'd try deleting the element one last time and it worked! So switching templates seemed to fix the issue for me.
Support Team
Support Team posted this 25 September 2015

Hello Arhon,
the issue is not reproducible constantly, we're working on it and we expect a fix to be included into the next major (not hot fix) Themler update.

regards,
Aileen

Hello Arhon, the issue is not reproducible constantly, we're working on it and we expect a fix to be included into the next major (not hot fix) Themler update. regards, Aileen
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