Themler can only be started in debug mode

Werbeagentur Schulz-Design
171 Posts
Werbeagentur Schulz-Design posted this 14 August 2024

Hoping someone can help me.
After migrating from Joomla 3 or 4 to Joomla 5, I constantly have problems starting Themler in version 570.

When migrating from Joomla 4 to 5, I discovered that it was due to a third-party contact form extension that I had to uninstall and then reinstall. Then Themler starts.

But if I want to migrate from Joomla 3 to Joomla 5, I can only start Themler in debug mode. Otherwise, when I click on the edit button in the backend, I just get a popup with an error message. (See Appendix).

I've tried everything possible. Changed PHP versions, uninstalled extensions, etc. but that didn't help.

Does anyone have an idea why this could be and how I can solve the problem. I still have a number of websites to migrate from J3 or 4 to J5 and Themler support no longer exists.

I am grateful for any help.

Best regards
Thorsten
Werbeagentur Schulz-Design

Hoping someone can help me. After migrating from Joomla 3 or 4 to Joomla 5, I constantly have problems starting Themler in version 570. When migrating from Joomla 4 to 5, I discovered that it was due to a third-party contact form extension that I had to uninstall and then reinstall. Then Themler starts. But if I want to migrate from Joomla 3 to Joomla 5, I can only start Themler in debug mode. Otherwise, when I click on the edit button in the backend, I just get a popup with an error message. (See Appendix). I've tried everything possible. Changed PHP versions, uninstalled extensions, etc. but that didn't help. Does anyone have an idea why this could be and how I can solve the problem. I still have a number of websites to migrate from J3 or 4 to J5 and Themler support no longer exists. I am grateful for any help. Best regards Thorsten [Werbeagentur Schulz-Design][1] [1]: http://www.schulzdesign.info
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7 Comments
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Support Team
Support Team posted this 14 August 2024

Hello Thorsten,

Please note that Joomla 4 and 5 require a different theme, based on default Themler theme for Joomla 4/5. It will not work, if we just update the old theme for Joomla 3 and then put it to Joomla 5. Let us know if we misunderstood you.

Sincerely,
Nettie

Hello Thorsten, Please note that Joomla 4 and 5 require a different theme, based on default Themler theme for Joomla 4/5. It will not work, if we just update the old theme for Joomla 3 and then put it to Joomla 5. Let us know if we misunderstood you. Sincerely, Nettie
Werbeagentur Schulz-Design
171 Posts
Werbeagentur Schulz-Design posted this 15 August 2024

Hello Nettie,

many thanks for your response. As a long-time Themler user, I am of course aware of this.

After the migration, I created a new template and partially exported the sections from the J3 templates and imported them into J5.

I suspect that a J3 template wouldn't start in debug mode either.

I wrote about the problems that occur after a migration and only after a migration. The problems do not exist with a newly installed Joomla 5.

I had also tried exporting a working template from a Joomla 5 website and running it in a migrated website. The same problem exists there.

As I said, the problems only come after a migration. But I can't completely rebuild all the websites we build. I need a way to use Themler after a migration.

As I said before, I would contribute to the costs of troubleshooting by your programmers. I absolutely want to prevent the Themler project from being completely discontinued. I really want to continue working with Themler. Please don't leave me hanging.

Thank you very much and kind regards
Thorsten
Werbeagentur Schulz-Design

Hello Nettie, many thanks for your response. As a long-time Themler user, I am of course aware of this. After the migration, I created a new template and partially exported the sections from the J3 templates and imported them into J5. I suspect that a J3 template wouldn't start in debug mode either. I wrote about the problems that occur after a migration and only after a migration. The problems do not exist with a newly installed Joomla 5. I had also tried exporting a working template from a Joomla 5 website and running it in a migrated website. The same problem exists there. As I said, the problems only come after a migration. But I can't completely rebuild all the websites we build. I need a way to use Themler after a migration. As I said before, I would contribute to the costs of troubleshooting by your programmers. I absolutely want to prevent the Themler project from being completely discontinued. I really want to continue working with Themler. Please don't leave me hanging. Thank you very much and kind regards Thorsten [Werbeagentur Schulz-Design][1] [1]: http://www.schulzdesign.info
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miroslav.cihlo
25 Posts
miroslav.cihlo posted this 21 October 2024

Hello Nettie, does anyone provide more support for Themler plugin? I made two posts in the last year due to Prestashop issue and both with any response. I am very frustrated about it. So I am thinking about stopping renew my subscription after 10 years of satisfied usage. It is a pitty you stop with developement and support. That is the reason why the Themler has become absolutely useless, unfortunately.

Hello Nettie, does anyone provide more support for Themler plugin? I made two posts in the last year due to Prestashop issue and both with any response. I am very frustrated about it. So I am thinking about stopping renew my subscription after 10 years of satisfied usage. It is a pitty you stop with developement and support. That is the reason why the Themler has become absolutely useless, unfortunately.
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izmirart
10 Posts
izmirart posted this 20 November 2024

So unfortunate. The Themler forums have left unattended and they keep posting unrelated stuff. Might as well, please make Themler free from now on. Why do we have to pay if there is no support?

So unfortunate. The Themler forums have left unattended and they keep posting unrelated stuff. Might as well, please make Themler free from now on. Why do we have to pay if there is no support?
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