There needs to be clear and concise narrated videos that are not running at warp speed.
There needs to be videos that explain how everything works in detail. From the panel, templates and features. May even showing a couple of projects being done.
I have been training people on all levels for over 20 years. I was creating AutoCAD training CDs back in the mid nineties. I always started at the most basic level because it helped users understand the product and create a great experience for them.
I know that may seem like a lot of work but it will keep your users happy, reduce support requests and sell more subscriptions.
There needs to be clear and concise narrated videos that are not running at warp speed.
There needs to be videos that explain how everything works in detail. From the panel, templates and features. May even showing a couple of projects being done.
I have been training people on all levels for over 20 years. I was creating AutoCAD training CDs back in the mid nineties. I always started at the most basic level because it helped users understand the product and create a great experience for them.
I know that may seem like a lot of work but it will keep your users happy, reduce support requests and sell more subscriptions.