jim.lee
posted this
12 February 2016
Hello,
Usually we do not offer refunds because we offer an unlimited product trial version to make sure that our customers make an informed purchase decisions, while helping us avoid time and expense of processing refunds.
We recommend that you do not purchase products that do not meet your needs but evaluate the free evaluation version like everyone else.
However, we want all our customers to be happy and we always resolve technical issues promptly.
So please describe your issue and we'll help you.
regards,
Aileen
I purchased Themler and the Magento WILL NOT load!! After looking at the forum I see many people are having this same issue and I see NO resolution so far. If you can't offer a solution I will want my money back! I expect to hear from somebody on this issue very soon!
> Hello,
> Usually we do not offer refunds because we offer an unlimited product trial version to make sure that our customers make an informed purchase decisions, while helping us avoid time and expense of processing refunds.
> We recommend that you do not purchase products that do not meet your needs but evaluate the free evaluation version like everyone else.
> However, we want all our customers to be happy and we always resolve technical issues promptly.
> So please describe your issue and we'll help you.
>
> regards,
> Aileen
>
I purchased Themler and the Magento WILL NOT load!! After looking at the forum I see many people are having this same issue and I see NO resolution so far. If you can't offer a solution I will want my money back! I expect to hear from somebody on this issue very soon!