animation error

David Hale
59 Posts
David Hale posted this 31 August 2015

added 2 different animation events to a block and now when I try to delete either one I get the sorry error has occured. What can I do to delete the animations. I am pressing the garbage pail and I get the sorry error occurs. I attached pics of what is going on.

added 2 different animation events to a block and now when I try to delete either one I get the sorry error has occured. What can I do to delete the animations. I am pressing the garbage pail and I get the sorry error occurs. I attached pics of what is going on.
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Support Team
Support Team posted this 01 September 2015

Could you please also check the Console (F12-> Console) and copy send the error lines?

Thank you!

Could you please also check the Console (F12-> Console) and copy send the error lines? Thank you!
David Hale
59 Posts
David Hale posted this 01 September 2015

there is not really any errors there, or much of anything really...

Document was loaded from Application Cache with manifest http://prototype58e99z2xuku2.devcloud.acquia-sites.com/?q=admin/config/content/themler/process_request&action=init_manifest&ver=76
themler:1 Application Cache Checking event
themler:1 Application Cache NoUpdate event
f.vimeocdn.com/p/2.8.7/js/player.js:5 'HTMLVideoElement.webkitSupportsFullscreen' is deprecated. Its value is true if the video is loaded.

there is not really any errors there, or much of anything really... Document was loaded from Application Cache with manifest http://prototype58e99z2xuku2.devcloud.acquia-sites.com/?q=admin/config/content/themler/process_request&action=init_manifest&ver=76 themler:1 Application Cache Checking event themler:1 Application Cache NoUpdate event f.vimeocdn.com/p/2.8.7/js/player.js:5 'HTMLVideoElement.webkitSupportsFullscreen' is deprecated. Its value is true if the video is loaded.
David Hale
59 Posts
David Hale posted this 01 September 2015

this error happens in a drupal region.. Specifically the header portion when 2 animations are on it.. I cannot delete either without getting a crash basically

this error happens in a drupal region.. Specifically the header portion when 2 animations are on it.. I cannot delete either without getting a crash basically

Last edited 01 September 2015 by David Hale

David Hale
59 Posts
David Hale posted this 01 September 2015

the computer never gets turned off(just sleep), not sure if that would cause it... Reload everything maybe and try to delete?

the computer never gets turned off(just sleep), not sure if that would cause it... Reload everything maybe and try to delete?
David Hale
59 Posts
David Hale posted this 01 September 2015

maybe this is the error?

maybe this is the error?
David Hale
59 Posts
David Hale posted this 01 September 2015

here it is.

here it is.
David Hale
59 Posts
David Hale posted this 01 September 2015

any news about this yet?

any news about this yet?
Support Team
Support Team posted this 03 September 2015

Hello,
I apologize for delay in response.
The reported issue is related to Themler crash, fix for it should be included into the latest Themler hot fix update
http://answers.themler.com/questions/24739/themler-hotfix-and-desktop-update-2-september-2015
Please update the theme and let us know the results.

Regards,
Aileen

Hello, I apologize for delay in response. The reported issue is related to Themler crash, fix for it should be included into the latest Themler hot fix update http://answers.themler.com/questions/24739/themler-hotfix-and-desktop-update-2-september-2015 Please update the theme and let us know the results. Regards, Aileen
David Hale
59 Posts
David Hale posted this 03 September 2015

no worries. all good

no worries. all good
Support Team posted this 03 September 2015

Nice to hear that.
Feel free to contact us in any other occasion.

Sincerely,
Hella
BillionDigital Team

Nice to hear that. Feel free to contact us in any other occasion. Sincerely, Hella BillionDigital Team
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