Can't Copy Style for Text Boxes and Widget Areas (Themler Desktop)

justin14
14 Posts
justin14 posted this 06 September 2015

I am running Themler Desktop (don't know which version - was downloaded from official site on 5 Sept '15). I have a Win 7 PC.

I find Copy Style a very useful feature. However, whenever I try to Copy Style for certain elements I get the dreaded Sorry an error occurred. Your project will be restored.
I get this error when trying to Copy Style for:
Text Area
Widget Area
Content (within Widget Area)
(I don't know if this affects other elements because I haven't tried them all).

However, I have no problems at all using Copy Style for:
Rows
Columns
Image Boxes

Is this a known issue? Do you need me to provide screenshots or other information? Where are error log-files stored?

Thanks.

(PS: By the way - I think Themler is a fantastic tool - Really looking forward to the full bug-free version).

I am running Themler Desktop (don't know which version - was downloaded from official site on 5 Sept '15). I have a Win 7 PC. I find Copy Style a very useful feature. However, whenever I try to Copy Style for certain elements I get the dreaded Sorry an error occurred. Your project will be restored. I get this error when trying to Copy Style for: Text Area Widget Area Content (within Widget Area) (I don't know if this affects other elements because I haven't tried them all). However, I have no problems at all using Copy Style for: Rows Columns Image Boxes Is this a known issue? Do you need me to provide screenshots or other information? Where are error log-files stored? Thanks. (PS: By the way - I think Themler is a fantastic tool - Really looking forward to the full bug-free version).
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5 Comments
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Support Team posted this 07 September 2015

Hi,

We are sorry for the issue. It should be fixed in the future updates. Please follow the announcements on our forums.

Sincerely,
Hella
BillionDigital Team

Hi, We are sorry for the issue. It should be fixed in the future updates. Please follow the announcements on our forums. Sincerely, Hella BillionDigital Team
justin14
14 Posts
justin14 posted this 08 September 2015

Thanks. Are there error logs?
If so, where are they stored?
Thanks.

Thanks. Are there error logs? If so, where are they stored? Thanks.
Support Team
Support Team posted this 08 September 2015

Hi,

The log file can be accessed from the Start >> Themler >> Themler Diagnostics Tool if working in the desktop version.

Sincerely,
Hella
BillionDigital Team

Hi, The log file can be accessed from the Start >> Themler >> Themler Diagnostics Tool if working in the desktop version. Sincerely, Hella BillionDigital Team
abed.hashim
5 Posts
abed.hashim posted this 14 September 2015

I have the same problem on wordpress and woocommerce themler as shown in attached shot.
Thank you for great job

I have the same problem on wordpress and woocommerce themler as shown in attached shot. Thank you for great job
Support Team
Support Team posted this 15 September 2015

Hi Abed,

Thank you for reporting. This is the same issue - it has already been fixed. The fix will be included into the next Themler update that is expected this week.

Sincerely,
Nettie,
BillionDigital Team

Hi Abed, Thank you for reporting. This is the same issue - it has already been fixed. The fix will be included into the next Themler update that is expected this week. Sincerely, Nettie, BillionDigital Team
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