Themler Desktop - Static HTML - Crashing on update

DeeMo
44 Posts
DeeMo posted this 17 September 2015

After updating a theme it crashes on reloading then tries to restore itself only to try amd auto-update and crash again - it's a vicious loop.

After updating a theme it crashes on reloading then tries to restore itself only to try amd auto-update and crash again - it's a vicious loop.
Vote to pay developers attention to this features or issue.
7 Comments
Order By: Standard | Newest
Support Team
Support Team posted this 22 March 2016

ag2016,

Please create a separate private topic for this issue.

Thank you,
Olivia

ag2016, Please create a separate private topic for this issue. Thank you, Olivia
ag2016
10 Posts
ag2016 posted this 19 March 2016

they jut sent basically my original tothemler from artiseer file back. Not any of the revisions i did in Themler which included a revised header and custom pages. Can i get those back please.

they jut sent basically my original tothemler from artiseer file back. Not any of the revisions i did in Themler which included a revised header and custom pages. Can i get those back please.
ag2016
10 Posts
ag2016 posted this 18 March 2016

I have the same issue Ivan and updated the page you are assisting me on.

I have the same issue Ivan and updated the page you are assisting me on.
Support Team
Support Team posted this 18 September 2015

Hi guys,

I'm very sorry for the issue.

Please feel free to create new private ticket and provide us with an access to your themes there.
If you're working with our desktop version - we need your zipped project.
If you're working on your website - a temp access to your back-end.

Thank you for cooperation.
There was an issue on our end during the update. Thus, we'll try to fix your themes as soon as possible so you can go on working on your projects.

Thanks,
Ivan

Hi guys, I'm very sorry for the issue. Please feel free to create new private ticket and provide us with an access to your themes there. If you're working with our desktop version - we need your zipped project. If you're working on your website - a temp access to your back-end. Thank you for cooperation. There was an issue on our end during the update. Thus, we'll try to fix your themes as soon as possible so you can go on working on your projects. Thanks, Ivan
deunsdenis
48 Posts
deunsdenis posted this 18 September 2015

Same probleme, please help

Same probleme, please help
bshaffer24
4 Posts
bshaffer24 posted this 17 September 2015

Yup!!! Same here!!

"Sorry error occurred, your project will be restored.

Try it again and keep getting same thing

Yup!!! Same here!! "Sorry error occurred, your project will be restored. Try it again and keep getting same thing
greye
1 Posts
greye posted this 17 September 2015

The same happened to me yesterday with a Joomla theme on Windows 8.1

The same happened to me yesterday with a Joomla theme on Windows 8.1
You must log in or register to leave comments