Slow & will not load

The same for me, I think they have problems with servers, a few hrs ago it worked. It stops at "waiting for account.billiondigital.com".

Last edited 19 September 2015 by souacz

Same here...

But just for new users too right? It's a desktop application once it is registered there is no need for you to even have internet?

There is nobody at work over weekend to restart servers. Dont they have one person on duty who can do it from home.

Same Problem here ;-(

I haven't been able to do anything all weekend!!! Their last update rendered my theme useless, it just goes into this endless loop of trying to update and getting error (I did submit ticket just waiting for response) Then I tried to reset chrome appdata as suggested in these forums and when I tried to run themler from Wordpress and/or desktop to see if that worked, it wouldn't even load cause their servers where down.

Needless to say Monday I will not meet my project deadline. THANKS!!!

Mine started working today

I've opened it for the first time and I'm kind of confused. It never asked me for a key or login so is it still in free mode? Does anyone know where the instructions are for importing my artisteer templates? I only purchased this because it would import my templates but when I try to it just tells me it can't open the file type. I tried both artx and zip formats.

It looks like you need to use artisteer to export as a themler supported theme? So I got to newest version of artisteer as recommended but it wont run it says my subscription isn't valid? WTF I just bought this yesterday. The artisteer page clearly shows you get both for the same price.

I only want to import one single template. This entire weekend experience has been horrible. I'm really regretting buying this product.

Holy hell, is this a joke? I can't even create a new theme and save it to my PC! You can only save to the cloud - so the entire program is just unusable when their servers are down? I'm not allowed to keep my own files on my PC? I feel like I have been scammed.

> Holy hell, is this a joke? I can't even create a new theme and save it to my PC! You can only save to the cloud - so the entire program is just unusable when their servers are down? I'm not allowed to keep my own files on my PC? I feel like I have been scammed.

Yup!!! pretty much!!! Server down = You aint working!!!! My theme is rendered useless right now and I lost a whole weekend of work that I was hoping to do to meet a deadline but looks like that wont happen... Its been 23 hours since my last ticket reply and haven't heard anything since. I just hope I didnt lose all my work!!!

Hello guys,
we're very sorry for delay in this topic.
Themler.com is working without a problem right now.
Should any of you experience any problem connecting to themler.com, open/saving projects on cloud, open/saving Themler Desktop please submit new private topic
http://answers.billiondigital.com/Topic/Create?private=1
where provide link to you theme or access to CMS admin back end.

Regards,
Aileen

Been like that since I got it, too. I cannot do anything with it. Asked for money back. Refused. Gone back to Artisteer hoping that they finally come out with something that was worth paying for because my opinion right now is it isnt. Artisteer works well BTW even under Win 10.

> But just for new users too right? It's a desktop application once it is registered there is no need for you to even have internet?

I have downloaden the desktop application.
If I don't have a internetconnection, this software won't work.

Tried it many times

Hi,

I have downloaden the desktop application.
If I don't have a internetconnection, this software won't work.

The desktop version requires internet connection for saving and exporting the files. Unfortunately it can not be fully-functioning without the internet access for whole the time.

Sincerely,
Hella

Themler Too Slow I cant do anything I have Core i3 8gb ram 750gb HDD and 2GB Graphics
Please give me a solution to work better
Best Regards
Mohammad Said

Hi,

Please create a private ticket and let us know what exactly goes slow.

Sincerely,
Hella

I’ve run into similar “won’t load” issues before, and a lot of the time it turns out to be related to unstable or slow internet rather than just the platform itself—especially when tools rely on external servers. If you’re working online or using cloud-based services regularly, having a stable connection really makes a difference; I recently found some helpful options for du wifi that focus on reliable speed and performance, which can help reduce these kinds of problems.