Unable to Preview Themler Theme in WordPress

Dave
67 Posts
Dave posted this 21 September 2015

It seems impossible to preview a Themler theme in WordPress as it simply loads indefinitely where all other themes appear after a minute or two.

My home has very strong wifi, my laptop works and is very reliable, the site is live and not down and there are no hosting issues or loading issues with editing the site or any other site.

If you look at the video, the Themler theme preview simply never loads after a long wait. It's just always loading indefinitely and never changes. I've tried to preview the theme multiple times and realize that it will not preview.

Why is this?

Do I have to just upload and activate the theme and roll the dice with what it may look like or how it may work with WordPress? Is there any reason why the theme will not allow for previewing? It's just one more bug that makes Themler incredibly time-consuming to try to learn or use for client sites.

It seems impossible to preview a Themler theme in WordPress as it simply loads indefinitely where all other themes appear after a minute or two. My home has very strong wifi, my laptop works and is very reliable, the site is live and not down and there are no hosting issues or loading issues with editing the site or any other site. If you look at the video, the Themler theme preview simply never loads after a long wait. It's just always loading indefinitely and never changes. I've tried to preview the theme multiple times and realize that it will not preview. Why is this? Do I have to just upload and activate the theme and roll the dice with what it may look like or how it may work with WordPress? Is there any reason why the theme will not allow for previewing? It's just one more bug that makes Themler incredibly time-consuming to try to learn or use for client sites.
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17 Comments
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Support Team
Support Team posted this 22 September 2015

Hello David,
it seems to be an issue on our end. I'm reporting it to developers.

regards,
Aileen

Hello David, it seems to be an issue on our end. I'm reporting it to developers. regards, Aileen
Dave
67 Posts
Dave posted this 22 September 2015

I could never preview the theme, but did upload and activate the theme, and the formatting was not there nor were half the images and sections I added, so I just reverted back to the theme that was there before.

I could never preview the theme, but did upload and activate the theme, and the formatting was not there nor were half the images and sections I added, so I just reverted back to the theme that was there before.
Support Team
Support Team posted this 23 September 2015

Hello David,
thank you for details.
We'll contact you when we receive a response from our engineers.

regards,
Aileen

Hello David, thank you for details. We'll contact you when we receive a response from our engineers. regards, Aileen
Dave
67 Posts
Dave posted this 26 September 2015

I think Themler would be much more successful if the developers (and therefore the documentation) could look at the overall project from the viewpoint of the developer being able to use Themler to create themes. The issues I have had with saving partial themes after spending days working on one, not being able to upload completed themes, confusion over how to save themes so that changes take effect, inability to move sections to where you want them to be, not being able to use drag and drop features without destroying a theme's formatting, all of these issues prohibit developers from quickly using Themler and I have not been able to find any answers to that I can use for my web design business.

If the development team can find a way to solve the no-preview issue that would be great, and I feel the other issues I mentioned are equally (if not moreso) important since together, they all basically combine to make Themler something I can only use for experimenting with....and even then, only when I have a block of 3-4 hours to experiment.

I think Themler would be much more successful if the developers (and therefore the documentation) could look at the overall project from the viewpoint of the developer being able to use Themler to create themes. The issues I have had with saving partial themes after spending days working on one, not being able to upload completed themes, confusion over how to save themes so that changes take effect, inability to move sections to where you want them to be, not being able to use drag and drop features without destroying a theme's formatting, all of these issues prohibit developers from quickly using Themler and I have not been able to find any answers to that I can use for my web design business. If the development team can find a way to solve the no-preview issue that would be great, and I feel the other issues I mentioned are equally (if not moreso) important since together, they all basically combine to make Themler something I can only use for experimenting with....and even then, only when I have a block of 3-4 hours to experiment.
Support Team
Support Team posted this 28 September 2015

Hello David,
all the issues you reported (as well as other issues reported bu other Themler users) are being investigated by developers team and we're trying to resolve all technical issues promptly. However I need to notice that we have many requests and solutions may require more time than expected, etc.
We'll definitely contact you when solution/fix is available.

Regards,
Aileen

Hello David, all the issues you reported (as well as other issues reported bu other Themler users) are being investigated by developers team and we're trying to resolve all technical issues promptly. However I need to notice that we have many requests and solutions may require more time than expected, etc. We'll definitely contact you when solution/fix is available. Regards, Aileen
lucas.bealle
15 Posts
lucas.bealle posted this 04 November 2015

Bonjour avez-vous trouver la solution car j'ai exactement le même problème.
Merci.

Bonjour avez-vous trouver la solution car j'ai exactement le même problème. Merci.
Support Team
Support Team posted this 09 November 2015

Hello Lucas,
lets continue the discussion in topic http://answers.themler.com/questions/42772/problem-after-install-themler-on-wordpress

regards,
Aileen

Hello Lucas, lets continue the discussion in topic http://answers.themler.com/questions/42772/problem-after-install-themler-on-wordpress regards, Aileen
cavias
13 Posts
cavias posted this 10 November 2015

Hello,
I have exact the same problem as Dave, so I cannot use Themler. I tried installing a theme with and without Themler for Wordpress, I activated the theme - no chance - no preview. I don't have problems with other themes created with Artisteer.
So what can I do?

Regards,
Ulrike (sorry for my poor english)

Hello, I have exact the same problem as Dave, so I cannot use Themler. I tried installing a theme with and without Themler for Wordpress, I activated the theme - no chance - no preview. I don't have problems with other themes created with Artisteer. So what can I do? Regards, Ulrike (sorry for my poor english)
Dave
67 Posts
Dave posted this 10 November 2015

Hello,
I have exact the same problem as Dave, so I cannot use Themler. I tried installing a theme with and without Themler for Wordpress, I activated the theme - no chance - no preview. I don't have problems with other themes created with Artisteer.
So what can I do?

Regards,
Ulrike (sorry for my poor english)

Cavias7,

What I learned to do is install the Themler theme into your site, install it with Themler, and just work on the theme from within your site. You can't preview it, true, and you won't really know what will show up or what you will get until you've worked on the theme over time and go live several times and keep working on the theme and put up a "Coming soon" page as you work on the site over time. This is the only way I've found to work with Themler.

> Hello, > I have exact the same problem as Dave, so I cannot use Themler. I tried installing a theme with and without Themler for Wordpress, I activated the theme - no chance - no preview. I don't have problems with other themes created with Artisteer. > So what can I do? > > Regards, > Ulrike (sorry for my poor english) Cavias7, What I learned to do is install the Themler theme into your site, install it with Themler, and just work on the theme from within your site. You can't preview it, true, and you won't really know what will show up or what you will get until you've worked on the theme over time and go live several times and keep working on the theme and put up a "Coming soon" page as you work on the site over time. This is the only way I've found to work with Themler.
cavias
13 Posts
cavias posted this 10 November 2015

Dave,
thanks :-)
It's not what I expected from Themler, anyway - I will do it that way and I hope they will fix this bug soon.

Good Night from Germany,
Ulrike

Dave, thanks :-) It's not what I expected from Themler, anyway - I will do it that way and I hope they will fix this bug soon. Good Night from Germany, Ulrike
Support Team
Support Team posted this 12 November 2015

Hello guys,
the problem related to theme Preview in WP has been resolved on our end and the fix will be included into the next Themler update.

regards,
Aileen

Hello guys, the problem related to theme Preview in WP has been resolved on our end and the fix will be included into the next Themler update. regards, Aileen
pixelchic
3 Posts
pixelchic posted this 04 December 2015

Hello guys,
the problem related to theme Preview in WP has been resolved on our end and the fix will be included into the next Themler update.

regards,
Aileen

Hi, I have the same problem. I upgraded Themler very recently, I think less than 3 weeks, and the problem persists. It seems that is not fixed right? :(( what can we do?

Thanks in advance, regards...

> Hello guys, > the problem related to theme Preview in WP has been resolved on our end and the fix will be included into the next Themler update. > > regards, > Aileen Hi, I have the same problem. I upgraded Themler very recently, I think less than 3 weeks, and the problem persists. It seems that is not fixed right? :(( what can we do? Thanks in advance, regards...

Last edited 04 December 2015 by pixelchic

Support Team
Support Team posted this 10 December 2015

Hi,

Sorry for the delay.
The fix will be included in the next MAJOR Themler update. It's coming soon.

in general, this issue is related to the WP lie preview only and does not affect themler or theme functionality.

Thank you,
Olivia

Hi, Sorry for the delay. The fix will be included in the next MAJOR Themler update. It's coming soon. in general, this issue is related to the WP lie preview only and does not affect themler or theme functionality. Thank you, Olivia
pixelchic
3 Posts
pixelchic posted this 18 December 2015

Olivia, thank you very much for the answer! Certainly doesn't affect other operating but it's better that this functionality is present.
I'll wait for the new major update :)

Regards...

Olivia, thank you very much for the answer! Certainly doesn't affect other operating but it's better that this functionality is present. I'll wait for the new major update :) Regards...
Support Team
Support Team posted this 18 December 2015

You are welcome. Feel free to contact us in any other occasion.

Sincerely,
Hella

You are welcome. Feel free to contact us in any other occasion. Sincerely, Hella
herresnh
19 Posts
herresnh posted this 09 March 2022

I am having the same issue now. I can build the site on my desktop, upload it and see my changes but I can not see what it looks like when I am logged into my Wordpress and themler together. I really want to use this on all my new sites I am getting lately, including my own. Please advise.

I am having the same issue now. I can build the site on my desktop, upload it and see my changes but I can not see what it looks like when I am logged into my Wordpress and themler together. I really want to use this on all my new sites I am getting lately, including my own. Please advise.
Support Team
Support Team posted this 11 March 2022

Hello,

Do you have any error messages? What is your Wordpress and PHP versions? Could you please provide some screenshots on how it is supposed to look and the actual result?

Sincerely,
Nettie

Hello, Do you have any error messages? What is your Wordpress and PHP versions? Could you please provide some screenshots on how it is supposed to look and the actual result? Sincerely, Nettie
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