Google Chrome crashed after starting Themler

Jochen Damm
5 Posts
Jochen Damm posted this 24 September 2015

Every time I start the preview of Themler it opens a new instance of Google Chrome. When that happens the 'normal' instance of Chrome crashes every time. Already opened tabs work like they should but you can't open new tabs or windows. I've updated Themler several times. Now I try to delete Themler completely and reinstall it.

I know that this is Off Topic but I want Themler as part of Artisteer and the live preview only started sandboxed when you need it (after activation in Artisteer menu)!

Every time I start the preview of Themler it opens a new instance of Google Chrome. When that happens the 'normal' instance of Chrome crashes every time. Already opened tabs work like they should but you can't open new tabs or windows. I've updated Themler several times. Now I try to delete Themler completely and reinstall it. I know that this is Off Topic but I want Themler as part of Artisteer and the live preview only started sandboxed when you need it (after activation in Artisteer menu)!

Last edited 24 September 2015 by Jochen Damm

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7 Comments
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Support Team
Support Team posted this 24 September 2015

Hi,

Could you please try to reload your Chrome browser after the issue happens. Also does the problem repeat after the reinstallation of the application?

Sincerely,
Hella

Hi, Could you please try to reload your Chrome browser after the issue happens. Also does the problem repeat after the reinstallation of the application? Sincerely, Hella
Jochen Damm
5 Posts
Jochen Damm posted this 24 September 2015

Hi,
Reloading Chrome doesn't work. Tried it with several versions. After reinstallation it might work for now but I will observe it a couple of days to be sure.

Hi, Reloading Chrome doesn't work. Tried it with several versions. After reinstallation it might work for now but I will observe it a couple of days to be sure.
Support Team
Support Team posted this 24 September 2015

Hi,

OK, please let us know if the issue occurs again.

Sincerely,
Hella

Hi, OK, please let us know if the issue occurs again. Sincerely, Hella
Ricardo.poucas
4 Posts
Ricardo.poucas posted this 02 October 2015

Olá, meu chrome também não funciona depois que eu instalei o Themler. Pode me ajudar ?

Olá, meu chrome também não funciona depois que eu instalei o Themler. Pode me ajudar ?
Ricardo.poucas
4 Posts
Ricardo.poucas posted this 02 October 2015

Hello, my chrome does not work after I installed the Themler. Can you help me ?

Hello, my chrome does not work after I installed the Themler. Can you help me ?
Dave
67 Posts
Dave posted this 02 October 2015

It crashes as part of how it operates. If you wait a few minutes it should start up again.

It crashes as part of how it operates. If you wait a few minutes it should start up again.
Support Team
Support Team posted this 02 October 2015

Hi Ricardo,

Please create a new private ticket and provide us with all necessary data there so we can try to help you.

Thanks,
Ivan

Hi Ricardo, Please create a new private ticket and provide us with all necessary data there so we can try to help you. Thanks, Ivan
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