Support Team
posted this
10 November 2014
Hello Javier,
Please make sure comments are disabled and no individual setting for a post overrides it. The places to check it in Wordpress admin:
1. In the Settings tab -> Discussion -> Defaut article settings -> disable "Allow people to post comments on new articles"
2. In the Posts tab open a post for editing, then in the Screen options on the top right enable the Discussion field. After this fields appear at the bottom of teh page, please nake sure to uncheck the box next to "Allow comments" because if tehis box is checked for an individual post, it overrides general settings for comments.
If the issue is still present, please provide a link to your theme and move the case to private, so tha twe could investigate the issue.
Best regards,
BillionDigital Team
Hello Javier,
Please make sure comments are disabled and no individual setting for a post overrides it. The places to check it in Wordpress admin:
1. In the Settings tab -> Discussion -> Defaut article settings -> disable "Allow people to post comments on new articles"
2. In the Posts tab open a post for editing, then in the Screen options on the top right enable the Discussion field. After this fields appear at the bottom of teh page, please nake sure to uncheck the box next to "Allow comments" because if tehis box is checked for an individual post, it overrides general settings for comments.
If the issue is still present, please provide a link to your theme and move the case to private, so tha twe could investigate the issue.
Best regards,
BillionDigital Team