backslash error importing artisteer template

eric75
14 Posts
eric75 posted this 04 October 2015

Hello, I use the desktop version of Themler.
When I try to import a template saved from Artisteer, I get the following error due to an incorrect url:

The requested URL /themler_1915321035/joomla\administrator/index.php was not found on this server

Note the backslash () after joomla !
Replacing it with a forward slash opens the right url.

Regards,
Eric

Hello, I use the desktop version of Themler. When I try to import a template saved from Artisteer, I get the following error due to an incorrect url: The requested URL /themler_1915321035/joomla\administrator/index.php was not found on this server Note the backslash (\) after joomla ! Replacing it with a forward slash opens the right url. Regards, Eric
Joomla import-artx desktop
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Support Team
Support Team posted this 05 October 2015

Hi,

Please make sure that you are using the latest version of the desktop application. Also it is working in Chrome or FF?

Sincerely,
Hella

Hi, Please make sure that you are using the latest version of the desktop application. Also it is working in Chrome or FF? Sincerely, Hella
eric75
14 Posts
eric75 posted this 09 October 2015

Hi,
I use version 4.3.0.60858 standard edition (downloaded through a link on Themler) and FF (fully updated).
Is there a more recent version of Artisteer? The website still offers 60745.

Regards,
Eric

Hi, I use version 4.3.0.60858 standard edition (downloaded through a link on Themler) and FF (fully updated). Is there a more recent version of Artisteer? The website still offers 60745. Regards, Eric
Support Team
Support Team posted this 09 October 2015

Hi,

Please try it in Chrome. You are using the latest Artisteer version.

Sincerely,
Hella

Hi, Please try it in Chrome. You are using the latest Artisteer version. Sincerely, Hella
eric75
14 Posts
eric75 posted this 09 October 2015

Hi,

Cannot see how that would help; there is a backslash in the url! Was it inserted through FF?
Chrome not installd right now

Regards,
Eric

Hi, Cannot see how that would help; there is a backslash in the url! Was it inserted through FF? Chrome not installd right now Regards, Eric

Last edited 09 October 2015 by eric75

eric75
14 Posts
eric75 posted this 09 October 2015

Tried Chrome nevertheless and indeed no error there.
But I hope the FF error can be fixed as I prefer FF.

Regards,
Eric

Tried Chrome nevertheless and indeed no error there. But I hope the FF error can be fixed as I prefer FF. Regards, Eric
Support Team
Support Team posted this 09 October 2015

Hi Eric,
it seems to be the same issue as reported in topic http://answers.themler.com/questions/35509/import-artisteer-joomla-template-exported-without-content-fails
Please re-export template from Artisteer with content.

I exported Themler Joomla theme in Artisteer (with Content) using .artx file you attached in the aforementioned topic. I managed to open it in Themler Desktop using 'Import from ZIP' option without a problem. When importing content

Dialog.png

I selected Cancel option.

regards,
Aileen

Hi Eric, it seems to be the same issue as reported in topic http://answers.themler.com/questions/35509/import-artisteer-joomla-template-exported-without-content-fails Please re-export template from Artisteer with content. I exported Themler Joomla theme in Artisteer (with Content) using .artx file you attached in the aforementioned topic. I managed to open it in Themler Desktop using 'Import from ZIP' option without a problem. When importing content !Dialog.png! I selected Cancel option. regards, Aileen
Dialog.png
eric75
14 Posts
eric75 posted this 09 October 2015

Hi Aileen,

Yes I also discovered that exporting with content, and then discard the content during import, does work.
Not very elegant, but it's workaround.

Regards,
Eric

Hi Aileen, Yes I also discovered that exporting with content, and then discard the content during import, does work. Not very elegant, but it's workaround. Regards, Eric
Support Team
Support Team posted this 09 October 2015

Hello Eric,
it's a known issue in Artisteer. The fix will be included into the next Artisteer update.

Regards,
Aileen

Hello Eric, it's a known issue in Artisteer. The fix will be included into the next Artisteer update. Regards, Aileen
eric75
14 Posts
eric75 posted this 17 October 2015

Another question is: can I start the desktop Themler with Chrome, when Chrome is not my default browser?
It seems that for Themler it's unavoidable to use Chrome, but default I want to stick to Firefox for all the rest.

Regards,
Eric

Another question is: can I start the desktop Themler with Chrome, when Chrome is not my default browser? It seems that for Themler it's unavoidable to use Chrome, but default I want to stick to Firefox for all the rest. Regards, Eric
Support Team
Support Team posted this 17 October 2015

Hello Eric,
you may launch Themler Desktop and it should work without a problem if Chrome is not default browser. Chrome just should be installed on your computer.

Regards,
Aileen

Hello Eric, you may launch Themler Desktop and it should work without a problem if Chrome is not default browser. Chrome just should be installed on your computer. Regards, Aileen
jeymar
1 Posts
jeymar posted this 11 July 2017

I have the same problem and I think the cause is that in Artisteer, you can only export to a Tumblr instead of Themler. So it is not recognized. I tried importing the zip file and even an artx file from the unziped directory. Nothing works. I strongly believe that we have been gyped people. Count the lost of your money into gained experience.

I have the same problem and I think the cause is that in Artisteer, you can only export to a Tumblr instead of Themler. So it is not recognized. I tried importing the zip file and even an artx file from the unziped directory. Nothing works. I strongly believe that we have been gyped people. Count the lost of your money into gained experience.
Support Team
Support Team posted this 24 July 2017

jeymar,

Sorry for delay in response. Please try this latest update for Artisteer, it is possible to export themes for Themler for Joomla, Wordpress and HTML with this version:
www.artisteer.com/media/p4/files/Artisteer.4.3.0.60928.exe

Sincerely,
Nettie,
BillionDigital Team

**jeymar**, Sorry for delay in response. Please try this latest update for Artisteer, it is possible to export themes for Themler for Joomla, Wordpress and HTML with this version: www.artisteer.com/media/p4/files/Artisteer.4.3.0.60928.exe Sincerely, Nettie, BillionDigital Team
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