Themler doesn't work without internetconnection?

Seppe
221 Posts
Seppe posted this 04 October 2015

Hi

I've installed the desktop version of Themler on my laptop
Last week I was on vacation, and there was no internetconnection available. (stupid me! :) )

Now, when I start the program, to finish a theme I started at home, it was not possible to do anything.
I only get a white screen, with a WordPress-link

I attached the print-screen.

Hi I've installed the desktop version of Themler on my laptop Last week I was on vacation, and there was no internetconnection available. (stupid me! :) ) Now, when I start the program, to finish a theme I started at home, it was not possible to do anything. I only get a white screen, with a WordPress-link I attached the print-screen.
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25 Comments
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Support Team
Support Team posted this 05 October 2015

Hi,

Themler desktop application still requires some internet connection for verification and authorization purposes.
However, I don't understand what us your current issue about.
Do you mean that you can't run Themler at all?

Thanks,
Ivan

Hi, Themler desktop application still requires some internet connection for verification and authorization purposes. However, I don't understand what us your current issue about. Do you mean that you can't run Themler at all? Thanks, Ivan
moviecityes
1 Posts
moviecityes posted this 05 October 2015

Good Afternoon,

I have another pre-sales question because i will buy the software this week to work on vacations for a personal site.
however i cannot have constant internet acess on the location.
Will it work? is it available some sort off offline mode ? it would be usefull for ocasional usage :) thanks in advanced.

Sérgio figueiredo

Good Afternoon, I have another pre-sales question because i will buy the software this week to work on vacations for a personal site. however i cannot have constant internet acess on the location. Will it work? is it available some sort off offline mode ? it would be usefull for ocasional usage :) thanks in advanced. Sérgio figueiredo
Seppe
221 Posts
Seppe posted this 05 October 2015

Good Afternoon,

I have another pre-sales question because i will buy the software this week to work on vacations for a personal site.
however i cannot have constant internet acess on the location.
Will it work? is it available some sort off offline mode ? it would be usefull for ocasional usage :) thanks in advanced.

Sérgio figueiredo

Hi Sergio
No, it will not work, that's the same problem I have.
no internetconnection = no work :)

If this stays this way, it might be one of the reasons why I don't renew my subscription.

greetings
Seppe

> Good Afternoon, > > I have another pre-sales question because i will buy the software this week to work on vacations for a personal site. > however i cannot have constant internet acess on the location. > Will it work? is it available some sort off offline mode ? it would be usefull for ocasional usage :) thanks in advanced. > > Sérgio figueiredo > Hi Sergio No, it will not work, that's the same problem I have. no internetconnection = no work :) If this stays this way, it might be one of the reasons why I don't renew my subscription. greetings Seppe
Seppe
221 Posts
Seppe posted this 06 October 2015

Hi,

Themler desktop application still requires some internet connection for verification and authorization purposes.
However, I don't understand what us your current issue about.
Do you mean that you can't run Themler at all?

Thanks,
Ivan

Good evening Ivan

Yes, when I have no internet connection my screen turns op white, and it stays that way.
The only thing I see, is the attachment in my 1st post

Greetings
Seppe

> Hi, > > Themler desktop application still requires some internet connection for verification and authorization purposes. > However, I don't understand what us your current issue about. > Do you mean that you can't run Themler at all? > > Thanks, > Ivan > Good evening Ivan Yes, when I have no internet connection my screen turns op white, and it stays that way. The only thing I see, is the attachment in my 1st post Greetings Seppe
Support Team
Support Team posted this 07 October 2015

Hi,

Yes, as I stated earlier, Themler desktop won't work without Internet connection.
However, it requires much less Internet than online version.

Thanks,
Ivan

Hi, Yes, as I stated earlier, Themler desktop won't work without Internet connection. However, it requires much less Internet than online version. Thanks, Ivan
dan224
14 Posts
dan224 posted this 11 January 2016

I currently have a subscription and am very impressed with Themler so far, but I must say that I don't like or agree with the fact that you're required to be connected to the internet in order to use the software, I also have a Creative Cloud membership and even Adobe recognizes the fact that some professionals have to work at times with no internet connection. Adobe checks for registration every 30 days I believe. If Themler want's to be taken seriously by professionals, it really should do the same.

I currently have a subscription and am very impressed with Themler so far, but I must say that I don't like or agree with the fact that you're required to be connected to the internet in order to use the software, I also have a Creative Cloud membership and even Adobe recognizes the fact that some professionals have to work at times with no internet connection. Adobe checks for registration every 30 days I believe. If Themler want's to be taken seriously by professionals, it really should do the same.
Support Team
Support Team posted this 11 January 2016

Hi,

OK, we'll consider your point. In any case it requires to be connected to the internet only when saving or exporting the theme.

Sincerely,
Hella

Hi, OK, we'll consider your point. In any case it requires to be connected to the internet only when saving or exporting the theme. Sincerely, Hella
Seppe
221 Posts
Seppe posted this 19 January 2016

Then there will be no difference.
Everyone has to save his work a couple of times while he is working.
So the software has to save it localy on the desktop/laptop or whatever.

I'm not always going to connect my cellphone to the laptop to save my work. that's just plain stupid!

Then there will be no difference. Everyone has to save his work a couple of times while he is working. So the software has to save it localy on the desktop/laptop or whatever. I'm not always going to connect my cellphone to the laptop to save my work. that's just plain stupid!
DouzanStudio
138 Posts
DouzanStudio posted this 19 January 2016

If there isn't online authorization , Themler will be cracked and our purchase money equals "0" and themler developers will work for FREE!
C'mon guys , even my grandma have an internet connection.

If there isn't online authorization , Themler will be cracked and our purchase money equals "0" and themler developers will work for FREE! C'mon guys , even my grandma have an internet connection.
Seppe
221 Posts
Seppe posted this 19 January 2016

next thing that's stupid with this internetconnection...

Ok, if we always have to be connected to the internet.
then why, if we use multiple devices like desktop & laptop, isn't it possible to open our work like on a cloud?

if you want us always to be connected to the internet, fine, but then use some cloud-tools.

Now we have to export the theme, include themler, upload it to the site...
on another device we have to open the site and then work with the online version of themler

Artisteer was a lot easier to work with, instead of this "rules"

next thing that's stupid with this internetconnection... Ok, if we always have to be connected to the internet. then why, if we use multiple devices like desktop & laptop, isn't it possible to open our work like on a cloud? if you want us always to be connected to the internet, fine, but then use some cloud-tools. Now we have to export the theme, include themler, upload it to the site... on another device we have to open the site and then work with the online version of themler Artisteer was a lot easier to work with, instead of this "rules"
DouzanStudio
138 Posts
DouzanStudio posted this 19 January 2016

Online Themler have such a thing (save to billion themes) I don't use it, I think it's all about the cms engine , can't be in different places at the same time.
A simple Importing & exporting for online themes into desktop version would be great!

Online Themler have such a thing (save to billion themes) I don't use it, I think it's all about the cms engine , can't be in different places at the same time. A simple Importing & exporting for online themes into desktop version would be great!

Last edited 19 January 2016 by DouzanStudio

Support Team
Support Team posted this 20 January 2016

Hi,

Indeed, it's all about where the CMS installation is located. When you work in the desktop version, it is installed on your computer in order to work locally. When it is installed on your site that is online, it can be reached from any point.
Artisteer haven't the ability to show the real-time CMS content within the Application, you were designing only some separated elements, then uploaded the theme on the site and see what styles are applied to which element. In Themler we do connect CMS content and Themler from the beginning to avoid this step of uploading the theme to the site to see the design changes on the real content.

Sincerely,
Hella

Hi, Indeed, it's all about where the CMS installation is located. When you work in the desktop version, it is installed on your computer in order to work locally. When it is installed on your site that is online, it can be reached from any point. Artisteer haven't the ability to show the real-time CMS content within the Application, you were designing only some separated elements, then uploaded the theme on the site and see what styles are applied to which element. In Themler we do connect CMS content and Themler from the beginning to avoid this step of uploading the theme to the site to see the design changes on the real content. Sincerely, Hella
len
138 Posts
len posted this 22 January 2016

New to Themla having used Artisteer for some years, and on the whole Themla appears to be a good step forward.
Just discovered that I cannot save current work on a theme without being connected to the internet, this is not good, and I agree with comments above.
I can understand not exporting a theme without authorisation (as with artisteer), but not allowing a save to the intermediate (akin to artx in Artisteer) is poor for what is a professional level design system. It prevents working on a project offline, which I need to do every so often.

New to Themla having used Artisteer for some years, and on the whole Themla appears to be a good step forward. Just discovered that I cannot save current work on a theme without being connected to the internet, this is not good, and I agree with comments above. I can understand not exporting a theme without authorisation (as with artisteer), but not allowing a save to the intermediate (akin to artx in Artisteer) is poor for what is a professional level design system. It prevents working on a project offline, which I need to do every so often.
Support Team
Support Team posted this 25 January 2016

Hi,

Internet connection is required for the application to do all the required operations when saving. I'm not sure that we would change this behavior in the future. But I hope that it would become possible for our users to have an internet connection while designing the theme.

Sincerely,
Hella

Hi, Internet connection is required for the application to do all the required operations when saving. I'm not sure that we would change this behavior in the future. But I hope that it would become possible for our users to have an internet connection while designing the theme. Sincerely, Hella
Websites by Julia
5 Posts
Websites by Julia posted this 30 May 2016

Hi,

Internet connection is required for the application to do all the required operations when saving. I'm not sure that we would change this behavior in the future. But I hope that it would become possible for our users to have an internet connection while designing the theme.

Sincerely,
Hella

Hi Hella

This is an unrealistic expectation on your users. I for example live in rural Australia, and even if I was on broadband most of Australia's data plans are inadequate.

Living in rural Australia my internet is basically my phone plan, which is limited to 13GB a month. This situation is not likely to change any time soon, so if I do web design for a client using Themler I go through a ridiculous amount of data just for one theme.

I love Themler, but why, oh why, do I need to be connected to the Internet when I'm using a LOCAL version of Themler... I don't need to upload the theme I'm creating until I'm ready, so why is my theme saving online when I don't need it to?

It's a cruel attack on my data plan each time I save, but if I don't save regularly I expose myself to higher risks. I miss the LOCAL part of Artisteer and don't consider Themler an improvement in that area.

I hope you will reconsider this situation for users of local copies. I've paid for my version, and would rather you work on protecting your software than impose this kind of requirement on your users. They're sadly likely to vote with their feet. :-(

With hope
Julia

> Hi, > > Internet connection is required for the application to do all the required operations when saving. I'm not sure that we would change this behavior in the future. But I hope that it would become possible for our users to have an internet connection while designing the theme. > > Sincerely, > Hella Hi Hella This is an unrealistic expectation on your users. I for example live in rural Australia, and even if I was on broadband most of Australia's data plans are inadequate. Living in rural Australia my internet is basically my phone plan, which is limited to 13GB a month. This situation is not likely to change any time soon, so if I do web design for a client using Themler I go through a ridiculous amount of data just for one theme. I love Themler, but why, oh why, do I need to be connected to the Internet when I'm using a LOCAL version of Themler... I don't need to upload the theme I'm creating until I'm ready, so why is my theme saving online when I don't need it to? It's a cruel attack on my data plan each time I save, but if I don't save regularly I expose myself to higher risks. I miss the LOCAL part of Artisteer and don't consider Themler an improvement in that area. I hope you will reconsider this situation for users of local copies. I've paid for my version, and would rather you work on protecting your software than impose this kind of requirement on your users. They're sadly likely to vote with their feet. :-( With hope Julia
Support Team
Support Team posted this 31 May 2016

Hello Julia,
this is the way how Themler works - the Internet connection is required for some operations. I'm sorry but it is not in,our plans to change it

Regards,
Aileen

Hello Julia, this is the way how Themler works - the Internet connection is required for some operations. I'm sorry but it is not in,our plans to change it Regards, Aileen
Kani
31 Posts
Kani posted this 04 June 2016

Well, Themler should allow "Save" not "Export" for offline, and when online, the theme could be "exported" to the wanted CMS.

Not always we have internet connection.

Well, Themler should allow "Save" not "Export" for offline, and when online, the theme could be "exported" to the wanted CMS. Not always we have internet connection.
Support Team
Support Team posted this 04 June 2016

Hello Maaz,
thank you for your comment. I'll pass this suggestion to developer team.

regards,
Aileen

Hello Maaz, thank you for your comment. I'll pass this suggestion to developer team. regards, Aileen
leeweaver
1 Posts
leeweaver posted this 21 August 2016

Hi

Apologies for hopping onto this thread...

I was wondering if there was any progress with this issue? I'm looking for Software that Themler seems to do completely, however, the 'connected requirement' would make it a 'no-go' for me...

Another user above stated:

"If there isn't online authorization , Themler will be cracked and our purchase money equals "0" and themler developers will work for FREE! C'mon guys , even my grandma have an internet connection"

Perhaps she doesn't live in the 60% of this planet that doesn't have internet access (that's around 4.4 billion people). Whilst I do have access at home & the office I regularly travel and am either forced to use 3G (which has a much lower coverage than the 60% mentioned) OR simply wait 'till I'm home and sync then. - other countries have restrictions on what can be accessed which include many US based servers.

So the reality is the constant connection requirement is probably excluding something in the region of 5 billion potential customers (obviously not counting certain Grandma's) - I'm struggling to understand the advantage of a desktop application that needs constant access?

It would be great if this issue is resolved - it would make the software viable for me, but if not then I need to look at alternatives...

Hi Apologies for hopping onto this thread... I was wondering if there was any progress with this issue? I'm looking for Software that Themler seems to do completely, however, the 'connected requirement' would make it a 'no-go' for me... Another user above stated: "If there isn't online authorization , Themler will be cracked and our purchase money equals "0" and themler developers will work for FREE! C'mon guys , even my grandma have an internet connection" Perhaps she doesn't live in the 60% of this planet that doesn't have internet access (that's around 4.4 billion people). Whilst I do have access at home & the office I regularly travel and am either forced to use 3G (which has a much lower coverage than the 60% mentioned) OR simply wait 'till I'm home and sync then. - other countries have restrictions on what can be accessed which include many US based servers. So the reality is the constant connection requirement is probably excluding something in the region of 5 billion potential customers (obviously not counting certain Grandma's) - I'm struggling to understand the advantage of a desktop application that needs constant access? It would be great if this issue is resolved - it would make the software viable for me, but if not then I need to look at alternatives...
Support Team
Support Team posted this 22 August 2016

Hello guys,
in the meantime there're no plans to change anything regarding Internet connection. On of the reasons is security reason and we won't change it.
Themler online do require Internet connection to use it. Themler Desktop works faster because it connects to server less number of times than online version.

regards,
Aileen

Hello guys, in the meantime there're no plans to change anything regarding Internet connection. On of the reasons is security reason and we won't change it. Themler online do require Internet connection to use it. Themler Desktop works faster because it connects to server less number of times than online version. regards, Aileen
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