Putting sliders in my theme causes Firefox to crash

john.oxlade
19 Posts
john.oxlade posted this 12 October 2015

I've been using Themler and Firefox v41.0.1 without problems for some time.
Then I installed sliders in the header of a few templates and now when I reopen them it usually (say 9 out of 10 times) crashes Firefox just as it gets to the part where it is loading the slider.
But sometimes it works - and it seems to be SLIGHTLY more reliable if loading the template is one of the first things you do after starting Firefox.
Any idea what is going on? I have tried disabling virtually all off the add-ons and it doesn't make any real difference.
Thanks

I've been using Themler and Firefox v41.0.1 without problems for some time. Then I installed sliders in the header of a few templates and now when I reopen them it usually (say 9 out of 10 times) crashes Firefox just as it gets to the part where it is loading the slider. But sometimes it works - and it seems to be SLIGHTLY more reliable if loading the template is one of the first things you do after starting Firefox. Any idea what is going on? I have tried disabling virtually all off the add-ons and it doesn't make any real difference. Thanks
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3 Comments
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Support Team
Support Team posted this 13 October 2015

Hi,

Our developers have confirmed that there is a bug in FF 41 version so we will wait till the next FF update to see if the problem is fixed. Meanwhile I suggest you to downgrade to the FF 40 or use Chrome instead.
Sorry for the inconvenience,

Sincerely,
Hella

Hi, Our developers have confirmed that there is a bug in FF 41 version so we will wait till the next FF update to see if the problem is fixed. Meanwhile I suggest you to downgrade to the FF 40 or use Chrome instead. Sorry for the inconvenience, Sincerely, Hella
john.oxlade
19 Posts
john.oxlade posted this 12 October 2015

I just used Chrome to export the template as a ZIP and it works fine, same thing in Firefox crashes. Here's the (pretty much off the shelf) theme/template...

I just used Chrome to export the template as a ZIP and it works fine, same thing in Firefox crashes. Here's the (pretty much off the shelf) theme/template...
Support Team
Support Team posted this 12 October 2015

HI,

Could you please attach your template to the ticket so we could test it on our end.

Sincerely,
Hella

HI, Could you please attach your template to the ticket so we could test it on our end. Sincerely, Hella
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