Responsive Menu not showing on mobile

eleanor
310 Posts
eleanor posted this 15 October 2015

Hiya

I've seen a few postings on the forum about this but haven't found an answer.

My menu inside my header, when tapped open on a mobile is failing to stay open.
I note that you were hoping to update Themler to change this but have just updated my site without the menu being affected.
Is there a fix for this?

Thank you, kind regards

Hiya I've seen a few postings on the forum about this but haven't found an answer. My menu inside my header, when tapped open on a mobile is failing to stay open. I note that you were hoping to update Themler to change this but have just updated my site without the menu being affected. Is there a fix for this? Thank you, kind regards
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7 Comments
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Support Team
Support Team posted this 15 October 2015

Hello Eleanor,

This issue with responsive menu not opening is often caused by fixed height set for the responsive menu in Desktops mode, for its container, for responsive menu in Phones mode or for its container.
In general, it is not recommended, to use fixed height in responsive mode.
It should help, to remove this value or put it to Min Height.

Please let us know if you mean anything different.

Sincerely,
Nettie,
BillionDigital Team

Hello Eleanor, This issue with responsive menu not opening is often caused by fixed height set for the responsive menu in Desktops mode, for its container, for responsive menu in Phones mode or for its container. In general, it is not recommended, to use fixed height in responsive mode. It should help, to remove this value or put it to Min Height. Please let us know if you mean anything different. Sincerely, Nettie, BillionDigital Team
eleanor
310 Posts
eleanor posted this 15 October 2015

Fabulous!

Minimum height works a treat.

Thank you.

Fabulous! Minimum height works a treat. Thank you.
Support Team
Support Team posted this 15 October 2015

Eleanor, you are welcome!

Sincerely,
Nettie,
BillionDigital Team

Eleanor, you are welcome! Sincerely, Nettie, BillionDigital Team
lina3vt
23 Posts
lina3vt posted this 15 March 2016

How do you changed that value??? I'm looking for it but i cant find it. Thanks

How do you changed that value??? I'm looking for it but i cant find it. Thanks
Support Team
Support Team posted this 16 March 2016

Hi,

Change the view to the phone mode, then click on the menu to open its options on the ribbon, then go to the Menu >> More options and the additional options will appear in the left panel, set the height to 100%.
The issue may be different so if that does not help, please attach your theme so we could review the settings.

Sincerely,
Hella

Hi, Change the view to the phone mode, then click on the menu to open its options on the ribbon, then go to the Menu >> More options and the additional options will appear in the left panel, set the height to 100%. The issue may be different so if that does not help, please attach your theme so we could review the settings. Sincerely, Hella
turlesque
5 Posts
turlesque posted this 4 days ago

Hi,

I don't see why my menu does not appear on mobile. It just says "Item is empty" while it works fine (in its desktop version) on desktop, laptop and tablet mode.

It just wouldn't switch to the mobile version and I don't know how. I have made other templates where it works fine, but here I have no plan why it doesn't.

It's not the height.

Best
Riccardo

Hi, I don't see why my menu does not appear on mobile. It just says "Item is empty" while it works fine (in its desktop version) on desktop, laptop and tablet mode. It just wouldn't switch to the mobile version and I don't know how. I have made other templates where it works fine, but here I have no plan why it doesn't. It's not the height. Best Riccardo
Support Team
Support Team posted this 4 days ago

Hello Riccardo,

Could you please create a new private support ticket with a temporary access to your site?
We will check all settings.

Gina
Themler Support

Hello Riccardo, Could you please create a new private support ticket with a temporary access to your site? We will check all settings. Gina Themler Support
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