Problem edit Background for theme

alexjandro
12 Posts
alexjandro posted this 23 November 2014

Problemas al cambiar Background. no surge efecto y me genera error.

(Sorry, error occurred. Your project will be restored.)

Problemas al cambiar Background. no surge efecto y me genera error. (Sorry, error occurred. Your project will be restored.)
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22 Comments
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alexjandro
12 Posts
alexjandro posted this 23 November 2014

Error:

Error:
lexx77
6 Posts
lexx77 posted this 23 November 2014

I have the same thing only with slideshow

enter image description here

I have the same thing only with slideshow![enter image description here][1] [1]: http://diablodesign.eu/error2.jpg

Last edited 23 November 2014 by lexx77

alexjandro
12 Posts
alexjandro posted this 24 November 2014

Que solución puedo tener?
No puedo cambiar el fondo ( background) de mi theme para wordpress

Que solución puedo tener? No puedo cambiar el fondo ( background) de mi theme para wordpress
Support Team
Support Team posted this 24 November 2014

Hi!

This issue should fixed in the next Themler update (tomorrow).
We apologize for the inconvenience.

Thank you,
Olivia

Hi! This issue should fixed in the next Themler update (tomorrow). We apologize for the inconvenience. Thank you, Olivia
alexjandro
12 Posts
alexjandro posted this 24 November 2014

ok Gracias

ok Gracias
lexx77
6 Posts
lexx77 posted this 24 November 2014

Thank you

Thank you
funmaking
105 Posts
funmaking posted this 26 November 2014

I have the same problem. When I click in the slider to add a new image I get an error:

screenshot

I have the same problem. When I click in the slider to add a new image I get an error: ![screenshot][1] [1]: http://i59.tinypic.com/1o4mdx.jpg
Support Team
Support Team posted this 26 November 2014

Javier,

This error message is generic for most of the errors.
According to a few last error reports from your account this is different problem. It's also fixed but currently fix is on testing stage. The new update with this fix will be available in the near future (today or at most tomorrow).

Thank you,
Olivia

Javier, This error message is generic for most of the errors. According to a few last error reports from your account this is different problem. It's also fixed but currently fix is on testing stage. The new update with this fix will be available in the near future (today or at most tomorrow). Thank you, Olivia
funmaking
105 Posts
funmaking posted this 26 November 2014

Ok Olivia, thank you

Ok Olivia, thank you
alexjandro
12 Posts
alexjandro posted this 27 November 2014

Sigo teniendo el mismo problema.
click en backgound y error.

enter image description here

Sigo teniendo el mismo problema. click en backgound y error. ![enter image description here][1] [1]: http://www.byalejandro.es/captura1.png

Last edited 27 November 2014 by alexjandro

Support Team
Support Team posted this 27 November 2014

alexjandro,

Thank you for contacting us. We'll check error reports from your account. Please stand by.


Javier,

Does the issue continue on your side?

Thank you,
Olivia

alexjandro, Thank you for contacting us. We'll check error reports from your account. Please stand by. ---------- Javier, Does the issue continue on your side? Thank you, Olivia
funmaking
105 Posts
funmaking posted this 27 November 2014

No, it's not solved yet.

No, it's not solved yet.
funmaking
105 Posts
funmaking posted this 27 November 2014

I have started a new theme with the same template, and now it's working. I have renamed the new one with the same name, and the issue now looks solved.

I have started a new theme with the same template, and now it's working. I have renamed the new one with the same name, and the issue now looks solved.
Support Team
Support Team posted this 28 November 2014

Hello Javier,
thank you for the feedback. So we assume that the issue is resolved on your end. If you encounter it again please let us know.

regards,
Aileen

Hello Javier, thank you for the feedback. So we assume that the issue is resolved on your end. If you encounter it again please let us know. regards, Aileen
alexjandro
12 Posts
alexjandro posted this 28 November 2014

que puedo hacer?

que puedo hacer?
Support Team
Support Team posted this 29 November 2014

Hello Alexjandro,
please try to open and save the theme right after opening it. Let us know the results.

regards,
Aileen

Hello Alexjandro, please try to open and save the theme right after opening it. Let us know the results. regards, Aileen
alexjandro
12 Posts
alexjandro posted this 29 November 2014

Hello, team

-sin resultados.

Hello, team -sin resultados.
Support Team
Support Team posted this 01 December 2014

Hello Alexjandro,
please provide access to your WP admin back end (if you're using a WP hosting), or attach here the zipped theme (if you run WP locally)

regards,
Aileen

Hello Alexjandro, please provide access to your WP admin back end (if you're using a WP hosting), or attach here the zipped theme (if you run WP locally) regards, Aileen
alexjandro
12 Posts
alexjandro posted this 01 December 2014

Empezare la plantilla de nuevo.
si tengo problemas, avisare
Gracias Team

Empezare la plantilla de nuevo. si tengo problemas, avisare Gracias Team
Support Team
Support Team posted this 02 December 2014

Hi,

OK, please let us know about the results.

Sincerely,
Hella
BillionDigital Team

Hi, OK, please let us know about the results. Sincerely, Hella BillionDigital Team
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