How to active my drupal license I have already bought ?

vincent
2 Posts
vincent posted this 05 November 2015

Dear Themler,

Excuse me, I have a question.

I bought the Themler's Drupal license in 21 Oct 2015,

enter image description here

but when I use Themler to click "Download Theme as ZIP" button , it still can't dowonload
(the "save"button doesn't work ,either)

Would you please teach me how to solve the problem ?
Thank you very much.

enter image description here

enter image description here

Dear Themler, Excuse me, I have a question. I bought the Themler's Drupal license in 21 Oct 2015, ![enter image description here][1] but when I use Themler to click "Download Theme as ZIP" button , it still can't dowonload (the "save"button doesn't work ,either) Would you please teach me how to solve the problem ? Thank you very much. ![enter image description here][2] ![enter image description here][3] [1]: http://mingo.is.com.tw/sites/all/question/img1.PNG [2]: http://mingo.is.com.tw/sites/all/question/img2.PNG [3]: http://mingo.is.com.tw/sites/all/question/img3.PNG
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5 Comments
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Support Team
Support Team posted this 05 November 2015

Hi Vincent,

As it is stated on our Purchase page, in order to use Drupal with Themler you have to have any base Themler subscription (e. g. Personal, Business, etc.) as soon as Drupal CMS is a part of our Marketplace:

drupal-requires.png

Please let us know if you have any further questions.

Thanks,
Ivan

Hi Vincent, As it is stated on our Purchase page, in order to use Drupal with Themler you have to have any base Themler subscription (e. g. Personal, Business, etc.) as soon as Drupal CMS is a part of our Marketplace: !drupal-requires.png! Please let us know if you have any further questions. Thanks, Ivan
vincent
2 Posts
vincent posted this 09 November 2015

Hello Ivan,

Thanks for your response. It's very helpful : )

Hello Ivan, Thanks for your response. It's very helpful : )
Support Team
Support Team posted this 09 November 2015

You are welcome. Feel free to contact us in any other occasion.

Sincerely,
Hella

You are welcome. Feel free to contact us in any other occasion. Sincerely, Hella
Marie-Anne.toonen
1 Posts
Marie-Anne.toonen posted this 06 September 2016

I have the same problem

But i find the text very misleading. The Free Edition is named light so in my opinion it is also a Themler edition.
At leased write "Requires any payed Themler edition"

Now i like my money back.
I bought because i need it for 1 site i make for school and $48 was expensive for me.
I am not willing to pay for a $80 personal licence when i can program the theme myself

I have the same problem But i find the text very misleading. The Free Edition is named light so in my opinion it is also a Themler edition. At leased write "Requires any payed Themler edition" Now i like my money back. I bought because i need it for 1 site i make for school and $48 was expensive for me. I am not willing to pay for a $80 personal licence when i can program the theme myself
Support Team
Support Team posted this 07 September 2016

Marie-Anne.toonen,

We can convert your year Drupal subscription to 6 month Personal+Drupal.
Please let us know if this option is acceptable.

Thank you,
Olivia

**Marie-Anne.toonen**, We can convert your year Drupal subscription to 6 month Personal+Drupal. Please let us know if this option is acceptable. Thank you, Olivia
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