"Saving" but never saves

WSME
8 Posts
WSME posted this 11 November 2015

Hi,

Im having difficulties with themler at the moment. i am sure on a few websites and we are experiencing issues when publishing. It just says "saving" but never does save ( after 15 mins closed the window) lost all changes. is it something to do with the required memory to run this program as its happening on multiple sites. We are using firefox.

thanks

Hi, Im having difficulties with themler at the moment. i am sure on a few websites and we are experiencing issues when publishing. It just says "saving" but never does save ( after 15 mins closed the window) lost all changes. is it something to do with the required memory to run this program as its happening on multiple sites. We are using firefox. thanks
saving not-saving
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8 Comments
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Support Team
Support Team posted this 12 November 2015

Hi,

Your logs indeed do include the large saving time. We'll investigate them and will let you know as soon as possible.

Sincerely,
Hella

Hi, Your logs indeed do include the large saving time. We'll investigate them and will let you know as soon as possible. Sincerely, Hella
WSME
8 Posts
WSME posted this 19 November 2015

how do i do that?

how do i do that?
WSME
8 Posts
WSME posted this 23 November 2015

????????

????????
Support Team
Support Team posted this 24 November 2015

Hello Andrew,
I apologize for delay in response.
The delays are related to passing data to your host. If possible please contact your hosting administrator. may be they could help with identifying the reason.

regards,
Aileen

Hello Andrew, I apologize for delay in response. The delays are related to passing data to your host. If possible please contact your hosting administrator. may be they could help with identifying the reason. regards, Aileen
DaveOzric
935 Posts
DaveOzric posted this 10 February 2016

I just installed the Desktop (Windows) and it's frozen on Saving and nothing else works.

I just installed the Desktop (Windows) and it's frozen on Saving and nothing else works.
Support Team
Support Team posted this 11 February 2016

Hi Dave,

Please create a new private ticket and provide us with your logs as described here:
http://answers.themler.com/articles/13879/themler-desktop-troubleshooting#debug_mode

Thanks,
Ivan

Hi Dave, Please create a new private ticket and provide us with your logs as described here: http://answers.themler.com/articles/13879/themler-desktop-troubleshooting#debug_mode Thanks, Ivan
DaveOzric
935 Posts
DaveOzric posted this 11 February 2016

Thanks for your reply. I restarted the program and it seems to be working. There are many bugs in the interface I am finding out.

Thanks for your reply. I restarted the program and it seems to be working. There are many bugs in the interface I am finding out.
Support Team
Support Team posted this 16 February 2016

Hello Dave,
thank you for your help.
You're welcome.

regards,
Aileen

Hello Dave, thank you for your help. You're welcome. regards, Aileen
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