Hi, I'm trying to purchase a Themler subscription but just keep getting a "This page can’t be displayed" error page.
Please help
Hi, I'm trying to purchase a Themler subscription but just keep getting a "This page can’t be displayed" error page. Please helpHi,
Please let us know on what exact stage the problem appears. Also attach a screen shot of it.
Does it happen in any browser you use?
Sincerely,
Hella
BillionDigital Team
Hi,
It's happening when I click on the subscribe button, I've tried it in Mozilla Firefox and IE11.
Cheers
Hi, It's happening when I click on the subscribe button, I've tried it in Mozilla Firefox and IE11. CheersHello,
please make another attempt to purchase subscription. It looks like there have been Internet connection issue.
Regards,
Aileen
HI,
please try to disable antivirus for some time and try Chrom browser. It should help.
Please keep us posted about a progress.
Regards,
Aileen
Morning Aileen,
Ok so I managed to purchase a subscription (attachment1) but I am still not able to save themes. When I click on save or save as I get a pop up asking me to choose a subscription (Attachment2)!!
I purchased the business subscription and am trying to save a Wordpress Theme.
Thanks
Morning Aileen, Ok so I managed to purchase a subscription (attachment1) but I am still not able to save themes. When I click on save or save as I get a pop up asking me to choose a subscription (Attachment2)!! I purchased the business subscription and am trying to save a Wordpress Theme. ThanksHi,
Please check once again that you are logged into the Themler when trying to save. It should show the same account name as you have used to purchase the subscription.
Sincerely,
Hella
BillionDigital Team
