Can't open themes anymore, Themler always loads the same theme

me321
94 Posts
me321 posted this 25 November 2015

Dear Themler,

I have 9 Drupal themes in my Themler desktop version. But whichever one I try to open, it always opens the last theme I was working on.

So if I choose to open Theme A, it will show in the title bar that theme A is opened but actually Theme B is loaded.

Themler seems to have completely stopped working.....

Dear Themler, I have 9 Drupal themes in my Themler desktop version. But whichever one I try to open, it always opens the last theme I was working on. So if I choose to open Theme A, it will show in the title bar that theme A is opened but actually Theme B is loaded. Themler seems to have completely stopped working.....
drupal
Vote to pay developers attention to this features or issue.
3 Comments
Order By: Standard | Newest
Support Team
Support Team posted this 26 November 2015

Hi,

Sorry for the delay.

Could you please zip and attach your whole drupal folder to this ticket for the investigation.
It is located here:

C:\ProgramData\Themler\hd_data\themler_2686810381\drupal

Thanks,
Ivan

Hi, Sorry for the delay. Could you please zip and attach your whole **drupal** folder to this ticket for the investigation. It is located here: C:\ProgramData\Themler\hd_data\themler_2686810381\drupal Thanks, Ivan
me321
94 Posts
me321 posted this 27 November 2015

Hi Ivan,

No worries and thanks for getting back to me. I'm happy to send you the themes but just in case I'm taking up a lot of your time... I filed this bug as the first of many after the recent Themler update.

Basically, this was the first thing that happened after the update. Then, I wasn't able to create any new themes anymore (reported here https://answers.themler.com/questions/46486/can-t-create-new-theme-we-are-sorry-only-themler-s-themes-are-supported)

When I moved my themes out of the way and did a clean install of themer, the entire application stopped working (reported here: https://answers.themler.com/questions/46489/after-latest-update-themler-doesn-t-work-anymore-for-drupal)

I finally had to do a full recovery to the previous version (reported here: https://answers.themler.com/questions/45861/themler-v-130-hotfix-update-20-november-2015). As you can see in this thread, at least one person reported the same issue but in his case it was with Wordpress.

I strongly suspect there is a critical bug with the latest Themler release. I don't know if it's related to the fact that I'm on Windows 7 or something, but again, just to make sure I'm not taking up your time with this issue whilst in actual fact it's merely one of many symptoms of a big bug in the latest Themler release I wanted to point these issues out to you.

Please advice if you still want me to send you my themes (they work fine in the previous release) after inspecting the above mentioned bug reports.

Looking forward to your reply,

Oscar

Hi Ivan, No worries and thanks for getting back to me. I'm happy to send you the themes but just in case I'm taking up a lot of your time... I filed this bug as the first of many after the recent Themler update. Basically, this was the first thing that happened after the update. Then, I wasn't able to create any new themes anymore (reported here https://answers.themler.com/questions/46486/can-t-create-new-theme-we-are-sorry-only-themler-s-themes-are-supported) When I moved my themes out of the way and did a clean install of themer, the entire application stopped working (reported here: https://answers.themler.com/questions/46489/after-latest-update-themler-doesn-t-work-anymore-for-drupal) I finally had to do a full recovery to the previous version (reported here: https://answers.themler.com/questions/45861/themler-v-130-hotfix-update-20-november-2015). As you can see in this thread, at least one person reported the same issue but in his case it was with Wordpress. I strongly suspect there is a critical bug with the latest Themler release. I don't know if it's related to the fact that I'm on Windows 7 or something, but again, just to make sure I'm not taking up your time with this issue whilst in actual fact it's merely one of many symptoms of a big bug in the latest Themler release I wanted to point these issues out to you. Please advice if you still want me to send you my themes (they work fine in the previous release) after inspecting the above mentioned bug reports. Looking forward to your reply, Oscar
Support Team
Support Team posted this 01 December 2015

Hi,

Sorry for the delay.
Please try the following solution:

  • Close Themler.
  • Find and rename c:\Users\user_name\AppData\Local\Themler\ChromeData folder (e.g. "ChromeData_1").
  • Open Themler

What issues continue after these steps?

Thank you,
Olivia

Hi, Sorry for the delay. Please try the following solution: - Close Themler. - Find and rename c:\Users\user_name\AppData\Local\Themler\ChromeData folder (e.g. "ChromeData_1"). - Open Themler What issues continue after these steps? Thank you, Olivia
You must log in or register to leave comments