"Sorry, error occurred. Your project will be restored -Endless loop

I get the same with one of my joomla therms, it was originally imported from Artisteer and now seems unusable in the desktop Themler, but it will open as edit template from of the live joomla site

I have the same thing happening with my Wordpress website. I cannot do anything now with Themler as it is stuck in an endless loop.

I have been playing with it and found that if I add wp-admin/themes.php?page=theme_editor&theme=ThemeName&ver=130 to it I can access it using the old interface. I have to enter it every time though to access it. Still not a fix, but at least I can work on it.

Hi guys,

Sorry for the issues.
In order to help you we need to access your back-end to reproduce the issue firstly.

Please create new private tickets and provide us with the necessary credentials to access your back-end.

Thanks,
Ivan

Please check private ticket 51845.
I need to know how this is fixed as the main development is on Xamp on my local machine. I just put up a copy of the project so that you can investigate this.

Hi guys,

Sorry for the issues.
In order to help you we need to access your back-end to reproduce the issue firstly.

Please create new private tickets and provide us with the necessary credentials to access your back-end.

Thanks,
Ivan

I gave mine a try again today and it seems to have updated now. Don't know why or if it was something I did.

This is still not working for me. My work has stalled.

This is still not working for me. My work has stalled.

Go to your article(s) trough the backend. Check your text in the articles for codes that shouldn't be there. Delete the codes.
Thats all :). you now can work with themler cms again.

sorry for my bad english.

Last edited 01 January 2016 by info2015

Hi i have the same problem, what can i do?

Hi,

Could you please create a separate private ticket with the access to your site where we could see the issue.

Sincerely,
Hella

I can't edit any posts and get this error. This is the dead end with no solution? Could use some help.

Thanks

I can't even open the post template without getting this error, then it reloads to the homepage template.

Hello Dave,
if you get the error
"Sorry, error occurred. Your project will be restored"
please submit a new private topic and provide access to your CMS admin back end. This is the common error messages, it may have number of different reasons.

regards,
Aileen

This error is happening with themler on my desktop machine. I upgraded wordpress and this is what happened afterwards.

adiemus,

Does the issue happen with a specific theme only or with any Themler theme including default one?

Sincerely,
Nettie,
BillionDigital Team

It's happening all the time with a html5 project.
Is there any log or something to see the error?

In the meantime, I've opened a private issue (83988) with more details and screen recording.

Last edited 10 June 2016 by Ricardo Martins

I am now having this issue to when trying to update my slide show via themler.

Lakeasha,

Please create a new private case and provide temporary access to your website for investigation. Also please provide exact steps to reproduce the issue.

Sincerely,
Nettie,
BillionDigital Team

Hi, have the same issue & Opened a private question with information.

Cheers,

Emlyn

Hi Emylin,

Thanks for this. We continue our communication on the issue in the private ticket.

Sincerely,
Nettie,
BillionDigital Team