Problem error with Themler wordpress

15 Posts

lucas.bealle posted this 31 December 2015

Hi, I have a bug when i try to launch Themler.

I have this message :

An error has occured, your project will be restore.

I wait a long time but i have always a white page.

The theme is good on my website, but i can't modify it now.

What can I do ?

Thanks.

Hi, I have a bug when i try to launch Themler. I have this message : An error has occured, your project will be restore. I wait a long time but i have always a white page. The theme is good on my website, but i can't modify it now. What can I do ? Thanks.

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5 Comments

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Support Team posted this 12 January 2016

Hello Lucas,
the theme has been updated by engineers and now it is working properly.
Please remember that fix will be overwritten when you open and save the theme in Themler.
The permanent fix will be included into the next Themler update.

regards,
Aileen

Hello Lucas, the theme has been updated by engineers and now it is working properly. Please remember that fix will be overwritten when you open and save the theme in Themler. The permanent fix will be included into the next Themler update. regards, Aileen

Support Team posted this 05 January 2016

Hello Lucas,
I'm sorry for delay in response.
I see the issue with the theme "BetboucF" and I'm passing it to developers for review.
We'll contact you when they come up with a solution.

regards,
Aileen

Hello Lucas, I'm sorry for delay in response. I see the issue with the theme "BetboucF" and I'm passing it to developers for review. We'll contact you when they come up with a solution. regards, Aileen

15 Posts

lucas.bealle posted this 01 January 2016

Hi, yes it's the same theme.

My theme "BetboucF" doesn't work so I use my back up BetboucF_ 151231_151.

I send you access to back office.

Hi, yes it's the same theme. My theme "BetboucF" doesn't work so I use my back up BetboucF_ 151231_151. I send you access to back office.

Support Team posted this 01 January 2016

Hello Lucas,
does it happen with the same theme which is mentioned in the topic http://answers.themler.com/questions/52554/woo-commerce-and-themler-bug
?

Regards,
Aileen

Hello Lucas, does it happen with the same theme which is mentioned in the topic http://answers.themler.com/questions/52554/woo-commerce-and-themler-bug ? Regards, Aileen

15 Posts

lucas.bealle posted this 31 December 2015

I can upload an old back up, but i don't know why themler crashed...

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