To use this Section please update Themler and try again.

hirowa13
1 Posts
hirowa13 posted this 15 January 2016

Every time I try to use some themes it says "To use this Section please update Themler and try again." despite having literally just updated Themler. There are NO other updates left.

Every time I try to use some themes it says "To use this Section please update Themler and try again." despite having literally just updated Themler. There are NO other updates left.
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9 Comments
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Support Team
Support Team posted this 15 January 2016

Hello,
please provide link to the section which you cannot download

regards,
Aileen

Hello, please provide link to the section which you cannot download regards, Aileen
dan224
14 Posts
dan224 posted this 16 January 2016

I'm having the same issue. I updated yesterday and still get the "To use this Section please update Themler and try again." on many of the sections.

I'm having the same issue. I updated yesterday and still get the "To use this Section please update Themler and try again." on many of the sections.
Support Team
Support Team posted this 18 January 2016

Hi,

Please go to your account, find the Profile tab and set the checkbox to Get beta updates. The one more update should appear in your application to version 169. Use it and let me know if the issue with the section persists as I can not reproduce it using the 169 version.

Sincerely,
Hella

Hi, Please go to your account, find the Profile tab and set the checkbox to Get beta updates. The one more update should appear in your application to version 169. Use it and let me know if the issue with the section persists as I can not reproduce it using the 169 version. Sincerely, Hella
Stagger Lee
1818 Posts
Stagger Lee posted this 18 January 2016

I noticed last night same problem. Seems only Sections done after New Year have this problem.

I noticed last night same problem. Seems only Sections done after New Year have this problem.
Support Team
Support Team posted this 18 January 2016

Hi,

Have you tried to apply the latest update?

Sincerely,
Hella

Hi, Have you tried to apply the latest update? Sincerely, Hella
Stagger Lee
1818 Posts
Stagger Lee posted this 18 January 2016

Cannot use Beta on all themes. It is latest version, but not Beta.
Did you made some update today ? I am on other PC now.

Cannot use Beta on all themes. It is latest version, but not Beta. Did you made some update today ? I am on other PC now.
Support Team
Support Team posted this 18 January 2016

Hi,

We updated several days ago. Your current version is 161 and the latest one is 169. If you are able to try, it would be helpful.

Sincerely,
Hella

Hi, We updated several days ago. Your current version is 161 and the latest one is 169. If you are able to try, it would be helpful. Sincerely, Hella
jmlucio
6 Posts
jmlucio posted this 13 April 2016

Same thing happening here, updated and can't do any section

Same thing happening here, updated and can't do any section
Support Team
Support Team posted this 14 April 2016

jmlucio,

Did you please try updating to the latest Beta - it is v. 274 at the moment. The version can be checked in the top right corner in Help ("?") >> About.

Sincerely,
Nettie,
BillionDigital Team

**jmlucio**, Did you please try updating to the latest Beta - it is v. 274 at the moment. The version can be checked in the top right corner in **Help** ("?") >> **About**. Sincerely, Nettie, BillionDigital Team
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