Can't add sections

pablomartinez
25 Posts
pablomartinez posted this 16 January 2016

Hi again, I'm working in a Wordpress template and I'm having problems trying to add sections because is impossible add in one of my templates any sections, and I don't will toi redesign all the template, I need to finish this to publish In one of my sites this monday.

One error I having says I need to update Themler, and the other error is simply, an error, and the template restores again and again, but never can add any section, except a blank section.

Hi again, I'm working in a Wordpress template and I'm having problems trying to add sections because is impossible add in one of my templates any sections, and I don't will toi redesign all the template, I need to finish this to publish In one of my sites this monday. One error I having says I need to update Themler, and the other error is simply, an error, and the template restores again and again, but never can add any section, except a blank section.
error problem section add
SoporteTI-PRO.zip
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Support Team
Support Team posted this 18 January 2016

Hi,

Please go to your account, find the Profile tab and set the checkbox to Get beta updates. The one more update should appear in your application to version 169. Use it and let me know if the issue with the section persists as I can not reproduce it using the 169 version.

Sincerely,
Hella

Hi, Please go to your account, find the Profile tab and set the checkbox to Get beta updates. The one more update should appear in your application to version 169. Use it and let me know if the issue with the section persists as I can not reproduce it using the 169 version. Sincerely, Hella
pablomartinez
25 Posts
pablomartinez posted this 19 January 2016

I activated the beta updates, and the problem persists.

Now I remember other problems with the software.

Randomly undo some configurations, now I have a gradient in text object and sometimes this gradient dissapears and I need to configure again, this problem affects ever text objects, in other times undo margins o text styles...

And, the animations can actívate for all objetcs, but, can't configure for some because not appear the configuration option and need to restart application or simply, don't apply affect because establish "bounce" "on hover" and can't change...

:(

I like Themler but, I Think, needs some time to correct all the minor bugs.

Thank's for all.

I activated the beta updates, and the problem persists. Now I remember other problems with the software. Randomly undo some configurations, now I have a gradient in text object and sometimes this gradient dissapears and I need to configure again, this problem affects ever text objects, in other times undo margins o text styles... And, the animations can actívate for all objetcs, but, can't configure for some because not appear the configuration option and need to restart application or simply, don't apply affect because establish "bounce" "on hover" and can't change... :( I like Themler but, I Think, needs some time to correct all the minor bugs. Thank's for all.
pablomartinez
25 Posts
pablomartinez posted this 19 January 2016

You can see this problems in this vídeo.

You can see this problems in this vídeo.
themler.zip
pablomartinez
25 Posts
pablomartinez posted this 20 January 2016

Well, today is the best error... I lost all my week work trying to delete the header, when deleted appears "Unable to display external pages in preview. Themler has origin '127.0.0.1', while preview is trying to open from '127.0.0.1:12080'.

When I delete the header the Themler automatic saved changes and can't undo the operation....

Well, today is the best error... I lost all my week work trying to delete the header, when deleted appears "Unable to display external pages in preview. Themler has origin '127.0.0.1', while preview is trying to open from '127.0.0.1:12080'. When I delete the header the Themler automatic saved changes and can't undo the operation....
yeah.png
pablomartinez
25 Posts
pablomartinez posted this 20 January 2016

More very bad news... for me, of course...

I downloaded the template i uploaded at this threat and... can't open, appears the same errors, can open other templates, but no this template...

I'm Sorry, but Themler... is having a lot of problems and errors.. and I think the usability is going to 0 can't destinate 3 days to load content in the template, Themler needs to help users work more fast, not more slow...

Now I try to download and install new Themler instance in a Virtual Machine to try open the file...

Bye.

More very bad news... for me, of course... I downloaded the template i uploaded at this threat and... can't open, appears the same errors, can open other templates, but no this template... I'm Sorry, but Themler... is having a lot of problems and errors.. and I think the usability is going to 0 can't destinate 3 days to load content in the template, Themler needs to help users work more fast, not more slow... Now I try to download and install new Themler instance in a Virtual Machine to try open the file... Bye.
pablomartinez
25 Posts
pablomartinez posted this 20 January 2016

And now can't create new templates....

And now can't create new templates....
Themler-KO.zip
Support Team
Support Team posted this 22 January 2016

Hello,

We are sorry for inconvenience.

Do you get this error on a particular theme or on every theme?

Please send us your theme, we will check it.

Also please make sure that in WordPress Admin panel -> Settings both: WordPress Address and Site Address have the same domain (127.0.0.1:12080).

If this won't help, we can try to solve the problem directly on your computer via TeamViewer.

Thanks,
Themler Support Team

Hello, We are sorry for inconvenience. Do you get this error on a particular theme or on every theme? Please send us your theme, we will check it. Also please make sure that in WordPress Admin panel -> Settings both: WordPress Address and Site Address have the same domain (127.0.0.1:12080). If this won't help, we can try to solve the problem directly on your computer via TeamViewer. Thanks, Themler Support Team
pablomartinez
25 Posts
pablomartinez posted this 25 January 2016

I can't export, and yes, I'm receiving this problema with other templates, also with new templates.

Can send to you the files stored by themler?

Really... I need to restore this template...

I can't export, and yes, I'm receiving this problema with other templates, also with new templates. Can send to you the files stored by themler? Really... I need to restore this template...
pablomartinez
25 Posts
pablomartinez posted this 26 January 2016

Hi again, I think the team viewer can Help us with this. ¿How can I send a credentials? send me an hour and day and I can wait for this support, or if you need, can I send the files stored in Themler folder with this template.

Thank's for your support.

Hi again, I think the team viewer can Help us with this. ¿How can I send a credentials? send me an hour and day and I can wait for this support, or if you need, can I send the files stored in Themler folder with this template. Thank's for your support.
Support Team
Support Team posted this 27 January 2016

Hello Pablo,

Please sent your skype nickname and we will arrange a time for team viewer

Thanks,
Themler Support Team

Hello Pablo, Please sent your skype nickname and we will arrange a time for team viewer Thanks, Themler Support Team
pablomartinez
25 Posts
pablomartinez posted this 27 January 2016

oks, my skpye user is " soporteti.net "

Thanks

oks, my skpye user is " soporteti.net " Thanks
Support Team
Is Solution
Support Team posted this 01 February 2016

Pablo, please contact us when you will have a time.
But also please check the option we discussed previously:

"Please make sure that in WordPress Admin panel -> Settings both: WordPress Address and Site Address have the same domain (127.0.0.1:12080)."

Thanks,

Pablo, please contact us when you will have a time. But also please check the option we discussed previously: "Please make sure that in WordPress Admin panel -> Settings both: WordPress Address and Site Address have the same domain (127.0.0.1:12080)." Thanks,
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