Open ticket Artisteer

Hi,

We are investigating the issue.

Thank you!

Hi,

Could you please provide a direct link to the page that demonstrates the issue with CK carousel slider.
I don't see this slider on http://www.chezjacky.ch

Thank you,
Olivia

Hi Olivia,
Finally I got it work, some people from Layler slideshow did help me, apparently on the Artisteer template in order to make it appear you need to add following arguments in the css of the template. .art-header>div.art-nostyle {
position: relative !important;
}

@media only screen and (max-width: 480px) {

.art-header>div.art-nostyle {
position: relative !important;
}
}

I had as well some slider problems which were not responsive, I choose a responsive template in Artisteer and apparently there are some improvements to do in the basics.

the site is www.chezjacky.ch/new (the test site)

Could you please tell me why my tickets I opened on the Artisteer support - I received no answer. I opened 2 tickets.
Thanks and Regards,
Hélène

Hi,

That's correct. All elements inside Artisteer header have absolute positioning.

I had as well some slider problems which were not responsive, I choose a responsive template in Artisteer and apparently there are some improvements to do in the basics.

www.chezjacky.ch/new

Do you mean slider in the content? It has fixed width and height applied by the plug-in/component you're using to create it. Theme can't affect such elements and make then responsive.
This slider is not responsive with protostar theme too.

Theme can't make third-party slider or other contents responsive if they do not have own responsive mechanism (special stylesheet).

As far as I know Artisteer support have a large number of support requests. Therefore some delays may happen.

Thank you,
Olivia

Hi,
Thanks for you reply.
For the support request, I mean 10 days is a little exaggerated....
Best regards,
Hélène