Woocommerce Add to Basket button missing from variable product

len
138 Posts
len posted this 27 January 2016

The Add to Basket button for variable products in my Themla theme is missing.
Have disabled plugins, no difference. The Variable product IS setup correctly.
Then changed to the twenty-fifteen theme - and the add to basket button is displayed and appears clickable when I select a variation.

This is showstopper issue for the website I am building for my customer.

Is there a fix for this please.

The Add to Basket button for variable products in my Themla theme is missing. Have disabled plugins, no difference. The Variable product IS setup correctly. Then changed to the twenty-fifteen theme - and the add to basket button is displayed and appears clickable when I select a variation. This is showstopper issue for the website I am building for my customer. Is there a fix for this please.
Vote to pay developers attention to this features or issue.
17 Comments
Order By: Standard | Newest
Support Team
Support Team posted this 27 January 2016

Hello Len,

We are sorry for the issue. Our developers have fixed the issue and most probably it will be included into the next Hotfix update. We will keep you posted on it.

Sincerely,
Nettie,
BillionDigital Team

Hello Len, We are sorry for the issue. Our developers have fixed the issue and most probably it will be included into the next Hotfix update. We will keep you posted on it. Sincerely, Nettie, BillionDigital Team
len
138 Posts
len posted this 27 January 2016

Nettie

Thanks for the prompt response, good to know its being sorted.

Can you tell me please when the hotfix is likely to be applied, this is critical to my customer.

Thansk
LenW

Nettie Thanks for the prompt response, good to know its being sorted. Can you tell me please when the hotfix is likely to be applied, this is critical to my customer. Thansk LenW
wdigital
13 Posts
wdigital posted this 27 January 2016

I'm having the same problem! And the product details layout is messed up. The quantity label and input box have the size chooser between them.

I'm having the same problem! And the product details layout is messed up. The quantity label and input box have the size chooser between them.

Last edited 27 January 2016 by wdigital

wdigital
13 Posts
wdigital posted this 28 January 2016

Can you please provide us when this will be fixed?
This is very urgent, since there's no buy button in variable products

Can you please provide us when this will be fixed? This is very urgent, since there's no buy button in variable products
len
138 Posts
len posted this 28 January 2016

Can you please give some indication of when this hotfix will be applied? As wdigital says this is very important.

Can you please give some indication of when this hotfix will be applied? As wdigital says this is very important.
Support Team
Support Team posted this 28 January 2016

Hello,

There is no exact date for the update, however it is expected very soon.
You may try a temporary solution suggested in this topic.

Sincerely,
Nettie,
BillionDigital Team

Hello, There is no exact date for the update, however it is expected very soon. You may try a temporary solution suggested in [this topic][1]. Sincerely, Nettie, BillionDigital Team [1]: http://answers.themler.com/questions/55954/buy-button-disapear
wdigital
13 Posts
wdigital posted this 28 January 2016

I checked the link and implemented. It helps to show the buy button, but it doesnt take the user to the cart, it just reloads the page with no message to the user.

I checked the link and implemented. It helps to show the buy button, but it doesnt take the user to the cart, it just reloads the page with no message to the user.
anneke
105 Posts
anneke posted this 30 January 2016

I've got the same problem. Also like the bug that only 3 products will shown per page. The new themler update has a lot of bugs. I think it's nessesary that the new update will be very soon. We have a lot of customers that can't wait for the hotfix!

I've got the same problem. Also like the bug that only 3 products will shown per page. The new themler update has a lot of bugs. I think it's nessesary that the new update will be very soon. We have a lot of customers that can't wait for the hotfix!
Orange Gorilla
82 Posts
Orange Gorilla posted this 30 January 2016

Hi,

We also got some Woocommerce issues after the new Themler update. I think it's very important to fix it very soon!!

Hi, We also got some Woocommerce issues after the new Themler update. I think it's very important to fix it very soon!!
Support Team
Support Team posted this 02 February 2016

Hello guys,

@Webbz
if provided solution does not work for you please submit new private topic and provide access to your WP admin back end.

@Anneke,
the same suggestion. And please describe the other issues you faced with in details.

@ Orange Gorilla ,
please also submit a new private topic and describe your issues in details.

regards,
Aileen

Hello guys, @**Webbz** if provided solution does not work for you please submit new private topic and provide access to your WP admin back end. @**Anneke**, the same suggestion. And please describe the other issues you faced with in details. @ **Orange Gorilla** , please also submit a new private topic and describe your issues in details. regards, Aileen
brett
14 Posts
brett posted this 03 February 2016

The Add to Basket button for variable products in my Themla theme is missing.
Have disabled plugins, no difference. The Variable product IS setup correctly.
Then changed to the twenty-fifteen theme - and the add to basket button is displayed and appears clickable when I select a variation.

This is showstopper issue for the website I am building for my customer.

Is there a fix for this please.

I have this problem too, I also need this resolved asap. I'm working on a local server so cannot provide back end at this time. When is the update expected? I think this is a fundamental part of woocommerce.

> The Add to Basket button for variable products in my Themla theme is missing. > Have disabled plugins, no difference. The Variable product IS setup correctly. > Then changed to the twenty-fifteen theme - and the add to basket button is displayed and appears clickable when I select a variation. > > This is showstopper issue for the website I am building for my customer. > > Is there a fix for this please. I have this problem too, I also need this resolved asap. I'm working on a local server so cannot provide back end at this time. When is the update expected? I think this is a fundamental part of woocommerce.
brett
14 Posts
brett posted this 03 February 2016

Heres an attachment of the twenty twenty theme that clearly works and the themler one that is currently not

Heres an attachment of the twenty twenty theme that clearly works and the themler one that is currently not
Support Team
Support Team posted this 04 February 2016

Hi,

Have you tried the suggestion of adding this part of code from this topic:
http://answers.themler.com/questions/55954/buy-button-disapear

If it does not work for you, please wait till the next update, it should be available soon.

Sincerely,
Hella

Hi, Have you tried the suggestion of adding this part of code from this topic: http://answers.themler.com/questions/55954/buy-button-disapear If it does not work for you, please wait till the next update, it should be available soon. Sincerely, Hella
len
138 Posts
len posted this 01 March 2016

Any news on when the update fixing this will be available please?
LenW

Any news on when the update fixing this will be available please? LenW
Support Team
Support Team posted this 02 March 2016

Hi Len,

The issue should be already fixed. Please try the latest update: in version 214 (Beta update) it should work correctly. Please let us know if there are still any issues.

Sincerely,
Nettie,
BillionDigital Team

Hi Len, The issue should be already fixed. Please try the latest update: in version 214 (Beta update) it should work correctly. Please let us know if there are still any issues. Sincerely, Nettie, BillionDigital Team
len
138 Posts
len posted this 03 March 2016

The UPdates button on the top ribbon bar has a red 1 next to it. I have clicked this now 4 times, its done backups of the currently loaded theme but still says there is one update. I have closed down Themler desktop and restarted, but still the same. Its as though its not doing the update.
Where do I look to find the current Themler version, there is no About in help.
Just realised this is the Beta version, and much easier to find things than with stuff across the top.

When I load a different theme I get an interface with everything across the top, I have clicked update on that and it takes ages to update the theme. In help there is an about which says 2.08. This is the one I need the variations fixing. How do I get this to the Bet version, and as above know what Beta version I am running.

Thanks
LenW

The UPdates button on the top ribbon bar has a red 1 next to it. I have clicked this now 4 times, its done backups of the currently loaded theme but still says there is one update. I have closed down Themler desktop and restarted, but still the same. Its as though its not doing the update. Where do I look to find the current Themler version, there is no About in help. Just realised this is the Beta version, and much easier to find things than with stuff across the top. When I load a different theme I get an interface with everything across the top, I have clicked update on that and it takes ages to update the theme. In help there is an about which says 2.08. This is the one I need the variations fixing. How do I get this to the Bet version, and as above know what Beta version I am running. Thanks LenW

Last edited 03 March 2016 by len

Support Team
Support Team posted this 03 March 2016

Hello Len,

Does it show version 217 for you? This is the latest Beta update at the moment:

i252.png

Please make sure you have the checkbox next to "Get Beta updates" cheked in your profile.
If the update still cannot be applied, please create a new private topic and provide temporary access to your website for investigation.

Sincerely,
Nettie,
BillionDigital Team

Hello Len, Does it show version 217 for you? This is the latest Beta update at the moment: !i252.png! Please make sure you have the checkbox next to "Get Beta updates" cheked in your profile. If the update still cannot be applied, please create a new private topic and provide temporary access to your website for investigation. Sincerely, Nettie, BillionDigital Team
You must log in or register to leave comments