After theme update, you can't scroll down a page without it returning to the top on it's own

stuart13
28 Posts
stuart13 posted this 30 January 2016

Using Sifari on a mac, you now can't scoll down the page

www.foxmultimedia.co.uk/minimoves

It keeps scrolling up to the top again on its own...

I've rolled the theme back to a backup before the latest update for now and the problem is gone. Do you know about this issue.

Thanks

Stuart

Using Sifari on a mac, you now can't scoll down the page www.foxmultimedia.co.uk/minimoves It keeps scrolling up to the top again on its own... I've rolled the theme back to a backup before the latest update for now and the problem is gone. Do you know about this issue. Thanks Stuart
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Support Team
Support Team posted this 01 February 2016

Hi,

It's a known issue and we're already trying to resolve it.

Sorry for the inconvenience.

Thanks,
Ivan

Hi, It's a known issue and we're already trying to resolve it. Sorry for the inconvenience. Thanks, Ivan
Brian Deckard
2 Posts
Brian Deckard posted this 03 February 2016

Any ideas on a fix for this problem? It is doing it on our website as well... very annoying! Not good for business either ;) Thanks in advance.

Thank you,
Brian D.

Any ideas on a fix for this problem? It is doing it on our website as well... very annoying! Not good for business either ;) Thanks in advance. Thank you, Brian D.
Support Team
Support Team posted this 03 February 2016

Hi,

Our developers told me the above mentioned issue has been already fixed and the permanent fixe will be included in the next Themler update which is coming soon.

Sorry for the inconvenience.

Thanks,
Ivan

Hi, Our developers told me the above mentioned issue has been already fixed and the permanent fixe will be included in the next Themler update which is coming soon. Sorry for the inconvenience. Thanks, Ivan
Brian Deckard
2 Posts
Brian Deckard posted this 03 February 2016

All fixed! Nice job, thank you guys... you rock ;)

Thank you,
Brian D.

**All fixed!** Nice job, thank you guys... you rock ;) Thank you, Brian D.
conlusetec
8 Posts
conlusetec posted this 03 February 2016

Thank you!!

Thank you!!
tmgarrison
97 Posts
tmgarrison posted this 04 May 2016

I just completed a theme for WordPress and it works in everything except for Mac's.
Initially, it would not scroll, but now it seems to want to "race" down the page instead of obeying the mouse or scroll bar.

It's May 4, 2016, and I'm using the latest Themler version v.292. I'm told by several people (since I have no way to test on a Mac myself) that on the home page is the only page of the template with the problem. The sub-pages all work fine.
I have a Parallax, FadeIn section, FadeUp section at the bottom and clearly 1 of those is not written well which is causing the scroll function on Mac's to want to automatically scroll to the bottom - faster than possible manually.

My guess is that it's the Parallax since that's the first script a browser finds.

Since my issue is directly related to this same thread I figured this is as good a place as any to find out how to fix the issue.

Thanks.
Thomas

I just completed a theme for WordPress and it works in everything except for Mac's. Initially, it would not scroll, but now it seems to want to "race" down the page instead of obeying the mouse or scroll bar. It's May 4, 2016, and I'm using the latest Themler version v.292. I'm told by several people (since I have no way to test on a Mac myself) that on the home page is the only page of the template with the problem. The sub-pages all work fine. I have a Parallax, FadeIn section, FadeUp section at the bottom and clearly 1 of those is not written well which is causing the scroll function on Mac's to want to automatically scroll to the bottom - faster than possible manually. My guess is that it's the Parallax since that's the first script a browser finds. Since my issue is directly related to this same thread I figured this is as good a place as any to find out how to fix the issue. Thanks. Thomas
Support Team
Support Team posted this 06 May 2016

tmgarrison,

Could you please create a separate topic and provide the link to the page that demonstrates the issue?

Thank you,
Olivia

tmgarrison, Could you please create a separate topic and provide the link to the page that demonstrates the issue? Thank you, Olivia
aidelakreyi
6 Posts
aidelakreyi posted this 18 November 2016

it's still not working with me ... no scrolling .... any ideas ?

it's still not working with me ... no scrolling .... any ideas ?
Support Team
Support Team posted this 21 November 2016

aidelakreyi,

Please create a separate private topic, describe the issue in more details and provide the link to the page that demonstrates the issue.

Thank you,
Themler Team

aidelakreyi, Please create a separate private topic, describe the issue in more details and provide the link to the page that demonstrates the issue. Thank you, Themler Team
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