adsense code not clickable

Hi,

Please provide a link to your site and maybe we'll need an access to the site back end.

Sincerely,
Hella

please make the question private. so i can give u the details

but if that will delay, please check my ticket ID 61955 . it has the login details

Last edited 18 February 2016 by enyonam

Hi,

Thanks, I see the details. Could you please attach a screen shot where is the adsense as I do not see it within the code.

Sincerely,
Hella

I have attached it. It is placed beneath the Post Image in an html container

I has been almost 3 days since i responded to your last reply.

When will this be fixed for me? is there a way u can show me how to fix this myself?

Hi,

Sorry for the delay.
I've visited the page from your screenshot but the adsense is now clickable.
Please let us know if you need our further assistance here.

Thank you,
Olivia

Hi,

Sorry for the delay.
I've visited the page from your screenshot but the adsense is now clickable.
Please let us know if you need our further assistance here.

Thank you,
Olivia

Yes it is clickable now but that is because i removed the HTML control from themler and used a joomla plugin extension > Content - Ultimate Google AdSense Plugin By Internet Partner to display the ad. I am guessing the problem will come up again when i insert an HTML control.

Kindly investigate and fix. Thank you

Hi,

I'm sorry for the delay, but we need to see the problem to investigate it further. I mean if possible activate the old layout on some page where we could see it and review the template settings.

Sincerely,
Hella

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