Browser compatibility?

contact27
26 Posts
contact27 posted this 13 January 2015

Hi,

I created a Drupal template, but my customer is complaining because she can not see it on her browser, so I made a browser compatibility test. Here is the result: http://www.browserstack.com/screenshots/bd19f42ec0bc8baa0fe1b3772c5f98eaa8289ba3
Actually this picture scares me: http://www.browserstack.com/screenshots/bd19f42ec0bc8baa0fe1b3772c5f98eaa8289ba3/win7_ie_8.0.jpg
Can you see this website on diffrerent broser?
Is it possible that this themplate is not visible on some browser and how can we solve this?
Thank you.

Regards,
Lajos

Hi, I created a Drupal template, but my customer is complaining because she can not see it on her browser, so I made a browser compatibility test. Here is the result: http://www.browserstack.com/screenshots/bd19f42ec0bc8baa0fe1b3772c5f98eaa8289ba3 Actually this picture scares me: http://www.browserstack.com/screenshots/bd19f42ec0bc8baa0fe1b3772c5f98eaa8289ba3/win7_ie_8.0.jpg Can you see this website on diffrerent broser? Is it possible that this themplate is not visible on some browser and how can we solve this? Thank you. Regards, Lajos

Last edited 13 January 2015 by contact27

compatibility browser
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3 Comments
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Support Team
Support Team posted this 13 January 2015

Hello

my customer is complaining because she can not see it on her browser

Did you ask what browser she is using?

In general, Themler theme should work ok in the following browsers:

  • Chrome
  • Firefox
  • Safari
  • IE - 9.0 and later
    (Some CSS3 properties are not supported completely in IE9)
  • Opera

I also tested your website on my phone (with Android) and it works ok.

Thank you,
Olivia

Hello > my customer is complaining because she can not see it on her browser Did you ask what browser she is using? In general, Themler theme should work ok in the following browsers: - Chrome - Firefox - Safari - IE - 9.0 and later (Some CSS3 properties are not supported completely in IE9) - Opera I also tested your website on my phone (with Android) and it works ok. Thank you, Olivia
contact27
26 Posts
contact27 posted this 15 January 2015

Hi,

Thank you. Luckily the problem was at the customer's side.

Regards,
Lajos

Hi, Thank you. Luckily the problem was at the customer's side. Regards, Lajos
Support Team
Support Team posted this 16 January 2015

Hello Lajos,

Great that the issue is resolved.

Also we are preparing a page with requirements where all the supported browsers and other system requirements are listed.

Sincerely,
Nettie,
BillionDigital Team

Hello Lajos, Great that the issue is resolved. Also we are preparing a page with requirements where all the supported browsers and other system requirements are listed. Sincerely, Nettie, BillionDigital Team

Last edited 16 January 2015 by Support Team

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