Application Instantiation Error during startup with joomla

3 Posts

tom211 posted this 14 March 2016

I am getting this error when choosing Joomla from the "Choose a CMS to Run with Themler" screen. "Error displaying the error page: Application Instantiation Error: Could not connect to MySQL."

Some of the other choices work and some don't.

Help.

Thanks.
Tom

I am getting this error when choosing Joomla from the "Choose a CMS to Run with Themler" screen. "Error displaying the error page: Application Instantiation Error: Could not connect to MySQL." Some of the other choices work and some don't. Help. Thanks. Tom

joomla-3.4

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5 Comments

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Support Team posted this 15 March 2016

Hello Tom,

Could you please provide log file created with Themler Diagnostics Tool according to this instruction:
http://answers.themler.com/articles/13879/themler-desktop-troubleshooting#installation

Thank you,
Nettie,
BillionDigital Team

Hello Tom, Could you please provide log file created with Themler Diagnostics Tool according to this instruction: http://answers.themler.com/articles/13879/themler-desktop-troubleshooting#installation Thank you, Nettie, BillionDigital Team

3 Posts

tom211 posted this 15 March 2016

Good Luck. It is attached.

ThemlerDiagnostics.txt

Support Team posted this 16 March 2016

Hello Tom,

Thanks, I have forwarded the log file to our developers for investigation.

Sicnerely,
Nettie,
BillionDigital Team

Hello Tom, Thanks, I have forwarded the log file to our developers for investigation. Sicnerely, Nettie, BillionDigital Team

Support Team posted this 21 March 2016

Hello Tom,

Could you please re-install Themler. Also it is recommended to check the "Remove CMS content" box if possible. Please make sure to backup your themes before this. Please let us know the result.

Sincerely,
Nettie,
BillionDigital Team

Hello Tom, Could you please re-install Themler. Also it is recommended to check the "Remove CMS content" box if possible. Please make sure to backup your themes before this. Please let us know the result. Sincerely, Nettie, BillionDigital Team

3 Posts

tom211 posted this 23 March 2016

That worked!!!! Thank you.

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