Post Template switches to 404 Template when chosen from template menu at top

Nate
32 Posts
Nate posted this 29 March 2016

Is anyone having this issue?

When I click on the Post Template, from the top template menu (Themler Desktop V256) it automatically switches to the 404 Template. Therefore I cannot edit the Post template. I can click on Blog and the other templates and the work.

Also this happens in every template, even if I create a new blank one and make no changes. Post just switches to 404 every time.

Can anybody duplicate? Or just me?

NOTE: Tech support do NOT make this private (I already have a private one for this issue) I want to see if others are having this issue.

Is anyone having this issue? When I click on the Post Template, from the top template menu (Themler Desktop V256) it automatically switches to the 404 Template. Therefore I cannot edit the Post template. I can click on Blog and the other templates and the work. Also this happens in every template, even if I create a new blank one and make no changes. Post just switches to 404 every time. Can anybody duplicate? Or just me? **NOTE: Tech support do NOT make this private (I already have a private one for this issue) I want to see if others are having this issue.**
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Support Team
Support Team posted this 30 March 2016

Hi,

Look like this is bug in Desktop version. I've assigned this issue to our developers. We'll let you know when we receive any news from them. The reported issue will be fixed in one of the future Themler updates. Thank you for bug report.

In order to fix the reported issue you can use workaround. Please follow these steps:

  1. Open Admin panel for Joomla.

    1.jpg

  2. Open Menus > Main Menu.

    2.jpg

  3. Open Post.

    3.jpg

  4. Click Select button on Select Article field.

    4.jpg

  5. Select Blog Post 1

    5.jpg

  6. Click 'Save' button.

    6.jpg

  7. Click 'Refresh Content' Button in themler.

    7.jpg

This should help. We apologize for the inconvenience.

Thank you,
Themler Team

Hi, Look like this is bug in Desktop version. I've assigned this issue to our developers. We'll let you know when we receive any news from them. The reported issue will be fixed in one of the future Themler updates. Thank you for bug report. In order to fix the reported issue you can use workaround. Please follow these steps: 1. Open Admin panel for Joomla. !1.jpg! 2. Open Menus > Main Menu. !2.jpg! 3. Open Post. !3.jpg! 4. Click Select button on Select Article field. !4.jpg! 5. Select Blog Post 1 !5.jpg! 6. Click 'Save' button. !6.jpg! 7. Click 'Refresh Content' Button in themler. !7.jpg! This should help. We apologize for the inconvenience. Thank you, Themler Team
info1462
2 Posts
info1462 posted this 31 March 2016

Is anyone having this issue?

When I click on the Post Template, from the top template menu (Themler Desktop V256) it automatically switches to the 404 Template. Therefore I cannot edit the Post template. I can click on Blog and the other templates and the work.

Also this happens in every template, even if I create a new blank one and make no changes. Post just switches to 404 every time.

Can anybody duplicate? Or just me?

NOTE: Tech support do NOT make this private (I already have a private one for this issue) I want to see if others are having this issue.

Not only am I having this same issue but I am unable to apply this fix in Joomla since it will not even allow me as there are errors showing now in the Joomla Installation???

> Is anyone having this issue? > > When I click on the Post Template, from the top template menu (Themler Desktop V256) it automatically switches to the 404 Template. Therefore I cannot edit the Post template. I can click on Blog and the other templates and the work. > > Also this happens in every template, even if I create a new blank one and make no changes. Post just switches to 404 every time. > > Can anybody duplicate? Or just me? > > **NOTE: Tech support do NOT make this private (I already have a private one for this issue) I want to see if others are having this issue.** > > Not only am I having this same issue but I am unable to apply this fix in Joomla since it will not even allow me as there are errors showing now in the Joomla Installation???
Support Team
Support Team posted this 07 April 2016

@ 1807Design,
it's a known issue and developers are working on its solution.
In the meantime please submit a new private topic and provide us with following details:
1.what errors do you get in Joomla? Please attach screenshot
2.provide access to your Joomla admin back end

regards,
Aileen

@ 1807Design, it's a known issue and developers are working on its solution. In the meantime please submit a new private topic and provide us with following details: 1.what errors do you get in Joomla? Please attach screenshot 2.provide access to your Joomla admin back end regards, Aileen
Nate
32 Posts
Nate posted this 11 April 2016

2 weeks now... Any update on this bug?

2 weeks now... Any update on this bug?
Nate
32 Posts
Nate posted this 11 April 2016

Also I can confirm the above steps did resolve the issue in my case.

Thanks - it seems to be a simple issue, so hopefully this is resolved soon in the very next update.

Also I can confirm the above steps did resolve the issue in my case. Thanks - it seems to be a simple issue, so hopefully this is resolved soon in the very next update.
info1462
2 Posts
info1462 posted this 11 April 2016

I too can confirm that this can resolve the issue albeit that it is a temporary resolution since I am unable to apply certain Themler Themes or sections to my templates unless I apply the latest Themler update. If however I do apply the update I am back to the problem of the switching to the 404 Template when clicking on the Post Template.

I too can confirm that this can resolve the issue albeit that it is a temporary resolution since I am unable to apply certain Themler Themes or sections to my templates unless I apply the latest Themler update. If however I do apply the update I am back to the problem of the switching to the 404 Template when clicking on the Post Template.
Support Team
Support Team posted this 13 April 2016

Hi,

The fix will be available in the next updates. Please follow the red sign in the application.

Sincerely,
Hella

Hi, The fix will be available in the next updates. Please follow the red sign in the application. Sincerely, Hella
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