Root menu bug in mobile menu mode

idcreate
5 Posts
idcreate posted this 19 April 2016

I've created a new site. And the top tier (root menu) items work in desktop mode. But in mobile mode. They don't. I can access the sub menus in mobile. But when I select the top tier menu - nothing happens. This has been like this for awhile. And would be great that this can be fixed - as getting complaints from customers saying they cannot access all menus in Mobile.

Our site. Prontowebsites.com.au

I've created a new site. And the top tier (root menu) items work in desktop mode. But in mobile mode. They don't. I can access the sub menus in mobile. But when I select the top tier menu - nothing happens. This has been like this for awhile. And would be great that this can be fixed - as getting complaints from customers saying they cannot access all menus in Mobile. Our site. Prontowebsites.com.au
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1 Comments
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Support Team
Support Team posted this 19 April 2016

Hi,

Please make sure that you have the Horizontal Menu >> Responsive >> Submenu set to With Reload. In other case it only expands submenus and does not load the parent menu item.

Sincerely,
Hella

Hi, Please make sure that you have the Horizontal Menu >> Responsive >> Submenu set to With Reload. In other case it only expands submenus and does not load the parent menu item. Sincerely, Hella
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