Themler Support Team take 24 / 48 hrs to reply simple questions

support12
49 Posts
support12 posted this 19 April 2016

Dear ! Themler Support Team why are you taking so long to respond single questions if you do this how can we survive , our clients won't wait long time as 24 or 48 hrs . Hope you could understand what I meant to say. I have ask questions since how long but still your are not responding and you would only tell we have to handle lots of respond how much you will take tell 24 hrs / 48hrs / 72 hrs ? How much ?

Dear ! Themler Support Team why are you taking so long to respond single questions if you do this how can we survive , our clients won't wait long time as 24 or 48 hrs . Hope you could understand what I meant to say. I have ask questions since how long but still your are not responding and you would only tell we have to handle lots of respond how much you will take tell 24 hrs / 48hrs / 72 hrs ? How much ?
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Support Team
Support Team posted this 21 April 2016

Hi,

Usually we respond within 1-3 business days depending on the number of opened support topics.

Thank you,
Olivia

Hi, Usually we respond within 1-3 business days depending on the number of opened support topics. Thank you, Olivia
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