404 error when updating to latest version of themler on wordpress website.

Mark Holland
113 Posts
Mark Holland posted this 27 April 2016

Hi,

This is my main site and i can do anything on the template as I get a 404 error.

Revise: It will not let me export the template either so i have included an ftp download of Themler core and the template.

Please advise asap.

Regards

Hi, This is my main site and i can do anything on the template as I get a 404 error. Revise: It will not let me export the template either so i have included an ftp download of Themler core and the template. Please advise asap. Regards

Last edited 28 April 2016 by Support Team

wordpress cannot-edit error-403
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Support Team
Support Team posted this 27 April 2016

Hi,

Have you tried the suggestions from the error message? Disable all the extensions on the site and contact your hosting administrator regarding the permission issue.
Also read the following suggestions:
http://answers.themler.com/articles/65488/

Sincerely,
Hella

Hi, Have you tried the suggestions from the error message? Disable all the extensions on the site and contact your hosting administrator regarding the permission issue. Also read the following suggestions: http://answers.themler.com/articles/65488/ Sincerely, Hella
Mark Holland
113 Posts
Mark Holland posted this 27 April 2016

On cpanel, there is this thing called ModSecurity, this was blocking the update. Just thought i ought to let you know in case anyone else has the same issue.
Thanks Mark

On cpanel, there is this thing called ModSecurity, this was blocking the update. Just thought i ought to let you know in case anyone else has the same issue. Thanks Mark
Support Team
Support Team posted this 27 April 2016

HI Mark,

Thank you for sharing your solution.
I may remove your credentials from your initial post and make this ticket public so other users can see your solution.
Are you okay with that ?

Thanks,
Ivan

HI Mark, Thank you for sharing your solution. I may remove your credentials from your initial post and make this ticket public so other users can see your solution. Are you okay with that ? Thanks, Ivan
Mark Holland
113 Posts
Mark Holland posted this 28 April 2016

Sure go for it. Thanks

Sure go for it. Thanks
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