Themler Destop crash

stefan66
3 Posts
stefan66 posted this 27 April 2016

When I open themler and choose Joomla,

It gives following error:

[PHP_ERROR]{"message":"\n\nOS: Windows NT VAIO-STEFAN 6.3 build 9200 (Windows 8.1 Business Edition) i586\nPHP: 5.4.42\nerror handler: Trying to get property of non-object\nArray\n(\n [data] => Array\n (\n [auto_authorization] => 1\n [username] => admin\n [password] => admin\n [ver] => 1\n [startup] => true\n [desktop] => true\n [domain] => http://themler.com\n )\n\n [app] => JApplicationAdministrator Object\n (\n [docOptions:protected] => Array\n (\n )\n\n [scope] => \n [_clientId:protected] => 1\n [_messageQueue:protected] => Array\n (\n )\n\n [_name:protected] => administrator\n [profiler:protected] => \n [template:protected] => \n [charSet] => utf-8\n [mimeType] => text/html\n [modifiedDate] => \n [client] => JApplicationWebClient Object\n (\n [platform:protected] => \n [mobile:protected] => \n [engine:protected] => \n [browser:protected] => \n [browserVersion:protected] => \n [languages:protected] => Array\n (\n )\n\n [encodings:protected] => Array\n (\n )\n\n [userAgent:protected] => Mozilla/5.0 (Windows NT 6.3; WOW64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/49.0.2623.112 Safari/537.36\n [acceptEncoding:protected] => gzip, deflate, sdch\n [acceptLanguage:protected] => nl-NL,nl;q=0.8,en-US;q=0.6,en;q=0.4\n [robot:protected] => \n [detection:protected] => Array\n (\n )\n\n )\n\n [config:protected] => Joomla\Registry\Registry Object\n (\n [data:protected] => stdClass Object\n (\n [offline] => 0\n [offline_message] => This site is down for maintenance.

When I open themler and choose Joomla, It gives following error: [PHP_ERROR]{"message":"\n\nOS: Windows NT VAIO-STEFAN 6.3 build 9200 (Windows 8.1 Business Edition) i586\nPHP: 5.4.42\nerror handler: Trying to get property of non-object\nArray\n(\n [data] => Array\n (\n [auto_authorization] => 1\n [username] => admin\n [password] => admin\n [ver] => 1\n [startup] => true\n [desktop] => true\n [domain] => http:\/\/themler.com\n )\n\n [app] => JApplicationAdministrator Object\n (\n [docOptions:protected] => Array\n (\n )\n\n [scope] => \n [_clientId:protected] => 1\n [_messageQueue:protected] => Array\n (\n )\n\n [_name:protected] => administrator\n [profiler:protected] => \n [template:protected] => \n [charSet] => utf-8\n [mimeType] => text\/html\n [modifiedDate] => \n [client] => JApplicationWebClient Object\n (\n [platform:protected] => \n [mobile:protected] => \n [engine:protected] => \n [browser:protected] => \n [browserVersion:protected] => \n [languages:protected] => Array\n (\n )\n\n [encodings:protected] => Array\n (\n )\n\n [userAgent:protected] => Mozilla\/5.0 (Windows NT 6.3; WOW64) AppleWebKit\/537.36 (KHTML, like Gecko) Chrome\/49.0.2623.112 Safari\/537.36\n [acceptEncoding:protected] => gzip, deflate, sdch\n [acceptLanguage:protected] => nl-NL,nl;q=0.8,en-US;q=0.6,en;q=0.4\n [robot:protected] => \n [detection:protected] => Array\n (\n )\n\n )\n\n [config:protected] => Joomla\\Registry\\Registry Object\n (\n [data:protected] => stdClass Object\n (\n [offline] => 0\n [offline_message] => This site is down for maintenance.
Joomla desktop cannot-start
ThemlerDiagnostics.txt
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9 Comments
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greg41
40 Posts
greg41 posted this 27 April 2016

Hello,

Where you're getting this error?
In a browser?

Hello, Where you're getting this error? In a browser?
SpionDaze
11 Posts
SpionDaze posted this 28 April 2016

I'm getting the same thing too. I've copied the error message below also. If I choose close I can keep working on my previous template work but whenever I click the File menu option because I want to export the template as a ZIP file the message comes up again.

OS: Windows NT ASCA-OFFICE05 6.1 build 7601 (Windows 7 Business Edition Service Pack 1) i586 PHP: 5.4.42 error handler: Trying to get property of non-object Array ( [data] => Array ( [action] => getThemes [template] => asca_v_uat_1_0_t ) [current] => http://127.0.0.1:12080/themler_3213115973/joomla/templates/asca_v_uat_1_0_t/app/ [root] => http://127.0.0.1:12080/themler_3213115973/joomla [result] => Array ( [10037] => Array ( [themeName] => asca_v_uat_1_0_t [thumbnailUrl] => http://127.0.0.1:12080/themler_3213115973/joomla/templates/asca_v_uat_1_0_t/template_thumbnail.png [themeTitle] => asca_v_uat_1_0_t [openUrl] => http://127.0.0.1:12080/themler_3213115973/joomla/templates/asca_v_uat_1_0_t/app/index.php?auto_authorization=1&username=&password=&domain=&ver=247 [isActive] => 1 ) ) [items] => Array ( [0] => stdClass Object ( [id] => 10037 [name] => asca_v_uat_1_0_t [element] => asca_v_uat_1_0_t [client_id] => 0 [manifest_cache] => {"name":"asca_v_uat_1_0_t","type":"template","creationDate":"2014-07-30","author":"Unknown","copyright":"","authorEmail":"","authorUrl":"","version":"1.0","description":"","group":""} ) [1] => stdClass Object ( [id] => 10040 [name] => asca_v_uat_1_0_t [element] => asca_v_uat_1_0_t [client_id] => 0 [manifest_cache] => ) [2] => stdClass Object ( [id] => 503 [name] => beez3 [element] => beez3 [client_id] => 0 [manifest_cache] => {"name":"beez3","type":"template","creationDate":"25 November 2009","author":"Angie Radtke","copyright":"Copyright (C) 2005 - 2014 Open Source Matters, Inc. All rights reserved.","authorEmail":"a.radtke@derauftritt.de","authorUrl":"http://www.der-auftritt.de","version":"3.1.0","description":"TPL_BEEZ3_XML_DESCRIPTION","group":""} ) [3] => stdClass Object ( [id] => 506 [name] => protostar [element] => protostar [client_id] => 0 [manifest_cache] => {"name":"protostar","type":"template","creationDate":"4/30/2012","author":"Kyle Ledbetter","copyright":"Copyright (C) 2005 - 2014 Open Source Matters, Inc. All rights reserved.","authorEmail":"admin@joomla.org","authorUrl":"","version":"1.0","description":"TPL_PROTOSTAR_XML_DESCRIPTION","group":""} ) ) [item] => stdClass Object ( [id] => 10040 [name] => asca_v_uat_1_0_t [element] => asca_v_uat_1_0_t [client_id] => 0 [manifest_cache] => ) [themeDir] => C:\ProgramData\Themler\hd_data\themler_3213115973\joomla/templates/asca_v_uat_1_0_t [thumbnailDir] => http://127.0.0.1:12080/themler_3213115973/joomla/templates/asca_v_uat_1_0_t/template_thumbnail.png [versionPath] => C:\ProgramData\Themler\hd_data\themler_3213115973\joomla/templates/asca_v_uat_1_0_t/app/themler.version [version] => &ver=247 [openUrl] => http://127.0.0.1:12080/themler_3213115973/joomla/templates/asca_v_uat_1_0_t/app/index.php?auto_authorization=1&username=&password=&domain=&ver=247 [manifestObject] => ) Callstack: -> ExportController::getThemes(array(2) { ... }) -> ExportController::execute(array(2) { ... }) - Joomla.

I'm getting the same thing too. I've copied the error message below also. If I choose close I can keep working on my previous template work but whenever I click the File menu option because I want to export the template as a ZIP file the message comes up again. OS: Windows NT ASCA-OFFICE05 6.1 build 7601 (Windows 7 Business Edition Service Pack 1) i586 PHP: 5.4.42 error handler: Trying to get property of non-object Array ( [data] => Array ( [action] => getThemes [template] => asca_v_uat_1_0_t ) [current] => http://127.0.0.1:12080/themler_3213115973/joomla/templates/asca_v_uat_1_0_t/app/ [root] => http://127.0.0.1:12080/themler_3213115973/joomla [result] => Array ( [10037] => Array ( [themeName] => asca_v_uat_1_0_t [thumbnailUrl] => http://127.0.0.1:12080/themler_3213115973/joomla/templates/asca_v_uat_1_0_t/template_thumbnail.png [themeTitle] => asca_v_uat_1_0_t [openUrl] => http://127.0.0.1:12080/themler_3213115973/joomla/templates/asca_v_uat_1_0_t/app/index.php?auto_authorization=1&username=&password=&domain=&ver=247 [isActive] => 1 ) ) [items] => Array ( [0] => stdClass Object ( [id] => 10037 [name] => asca_v_uat_1_0_t [element] => asca_v_uat_1_0_t [client_id] => 0 [manifest_cache] => {"name":"asca_v_uat_1_0_t","type":"template","creationDate":"2014-07-30","author":"Unknown","copyright":"","authorEmail":"","authorUrl":"","version":"1.0","description":"","group":""} ) [1] => stdClass Object ( [id] => 10040 [name] => asca_v_uat_1_0_t [element] => asca_v_uat_1_0_t [client_id] => 0 [manifest_cache] => ) [2] => stdClass Object ( [id] => 503 [name] => beez3 [element] => beez3 [client_id] => 0 [manifest_cache] => {"name":"beez3","type":"template","creationDate":"25 November 2009","author":"Angie Radtke","copyright":"Copyright (C) 2005 - 2014 Open Source Matters, Inc. All rights reserved.","authorEmail":"a.radtke@derauftritt.de","authorUrl":"http:\/\/www.der-auftritt.de","version":"3.1.0","description":"TPL_BEEZ3_XML_DESCRIPTION","group":""} ) [3] => stdClass Object ( [id] => 506 [name] => protostar [element] => protostar [client_id] => 0 [manifest_cache] => {"name":"protostar","type":"template","creationDate":"4\/30\/2012","author":"Kyle Ledbetter","copyright":"Copyright (C) 2005 - 2014 Open Source Matters, Inc. All rights reserved.","authorEmail":"admin@joomla.org","authorUrl":"","version":"1.0","description":"TPL_PROTOSTAR_XML_DESCRIPTION","group":""} ) ) [item] => stdClass Object ( [id] => 10040 [name] => asca_v_uat_1_0_t [element] => asca_v_uat_1_0_t [client_id] => 0 [manifest_cache] => ) [themeDir] => C:\ProgramData\Themler\hd_data\themler_3213115973\joomla/templates/asca_v_uat_1_0_t [thumbnailDir] => http://127.0.0.1:12080/themler_3213115973/joomla/templates/asca_v_uat_1_0_t/template_thumbnail.png [versionPath] => C:\ProgramData\Themler\hd_data\themler_3213115973\joomla/templates/asca_v_uat_1_0_t/app/themler.version [version] => &ver=247 [openUrl] => http://127.0.0.1:12080/themler_3213115973/joomla/templates/asca_v_uat_1_0_t/app/index.php?auto_authorization=1&username=&password=&domain=&ver=247 [manifestObject] => ) Callstack: -> ExportController::getThemes(array(2) { ... }) -> ExportController::execute(array(2) { ... }) - Joomla.
SpionDaze
11 Posts
SpionDaze posted this 28 April 2016

Just to update, I have noticed that if I delete all my templates and content as I remove Themler and then reinstall it, the error message no longer appears. I have taken a copy of my template. Is there a way I can re-open this?

Just to update, I have noticed that if I delete all my templates and content as I remove Themler and then reinstall it, the error message no longer appears. I have taken a copy of my template. Is there a way I can re-open this?
stefan66
3 Posts
stefan66 posted this 28 April 2016

Hello,

Where you're getting this error?
In a browser?

In Themler Desktop, runs in chrome browser .... but you should know that of course

> Hello, > > Where you're getting this error? > In a browser? In Themler Desktop, runs in chrome browser .... but you should know that of course
Support Team
Support Team posted this 04 May 2016

Hello Stefan,
I apologize for delay in response.
We'll check the logs and will let you know the results.

regards,
Aileen

Hello Stefan, I apologize for delay in response. We'll check the logs and will let you know the results. regards, Aileen
Support Team
Support Team posted this 04 May 2016

@ leanne4 ,
if you removed the themes then unfortunately there's no way to re-store them.
Also, if you encounter the same (or similar) error on start please submit a new private topic and attach here the log file
http://answers.themler.com/articles/13879/themler-desktop-troubleshooting#debug_mode

regards,
Aileen

@ leanne4 , if you removed the themes then unfortunately there's no way to re-store them. Also, if you encounter the same (or similar) error on start please submit a new private topic and attach here the log file http://answers.themler.com/articles/13879/themler-desktop-troubleshooting#debug_mode regards, Aileen
Support Team
Support Team posted this 04 May 2016

Hi Stefan,
we've checked the other logs and the log indicates that you're successfully using Joomla last days.
In case the error reported in the initial post still persists please rename the folder

C:\ProgramData\Themler\hd_data\themler_3213115973\joomla

and reinstall Themler Desktop, select 'remove content' option while reinstalling.
Please keep us posted about a progress.

regards,
Aileen

Hi Stefan, we've checked the other logs and the log indicates that you're successfully using Joomla last days. In case the error reported in the initial post still persists please rename the folder C:\ProgramData\Themler\hd_data\themler_3213115973\joomla and reinstall Themler Desktop, select 'remove content' option while reinstalling. Please keep us posted about a progress. regards, Aileen
stefan66
3 Posts
stefan66 posted this 04 May 2016

Removing the content resolves, the problem. But then I have lost all my work. That is what I did.

Removing the content resolves, the problem. But then I have lost all my work. That is what I did.
Support Team
Support Team posted this 06 May 2016

Hello Stefan,
I'm sorry about that. Just in case please create back up copy of themes folder before reinstalling Themler Desktop

regards,
Aileen

Hello Stefan, I'm sorry about that. Just in case please create back up copy of themes folder before reinstalling Themler Desktop regards, Aileen
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