Subscription not updating.

justin12
20 Posts
justin12 posted this 10 May 2016

I paid for Themler, Free Updates for 1 Year on 3 Sep 2015. Somehow the Liscence date is 28 Oct 2015. Not 1 year. How do I get this fix?

I paid for Themler, Free Updates for 1 Year on 3 Sep 2015. Somehow the Liscence date is 28 Oct 2015. Not 1 year. How do I get this fix?

Last edited 17 May 2016 by Support Team

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Support Team
Support Team posted this 10 May 2016

Hi,

You have received the subscription for free with the Artisteer license. So the subscription expired along with your Artisteer license. You can now extend one of the licenses and the second one will be also extended for one year.

Sincerely,
Hella

Hi, You have received the subscription for free with the Artisteer license. So the subscription expired along with your Artisteer license. You can now extend one of the licenses and the second one will be also extended for one year. Sincerely, Hella
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