Can't save project

barries
4 Posts
barries posted this 13 May 2016

Wordpress website being built. Can't save a whole day's work as it won't let me without bringing up message that we need a lisence, we have a lisence, Artisteer code: 0601-7F67-F38C-69E8-D7D5
Please help, I have a whole day's work in this!

Wordpress website being built. Can't save a whole day's work as it won't let me without bringing up message that we need a lisence, we have a lisence, Artisteer code: 0601-7F67-F38C-69E8-D7D5 Please help, I have a whole day's work in this!
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6 Comments
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Support Team
Support Team posted this 13 May 2016

Hi,

Please make sure that you are not using WooCommerce extension. You can also try to open the templates drop-down and press Remove Shop template.

Sincerely,
Hella

Hi, Please make sure that you are not using WooCommerce extension. You can also try to open the templates drop-down and press Remove Shop template. Sincerely, Hella
karen16
2 Posts
karen16 posted this 13 May 2016

Removed store templates, still doesn't want to save.

Removed store templates, still doesn't want to save.
Support Team
Support Team posted this 13 May 2016

Hello,

It looks like you are working in Themler today while being not logged in. Please make sure to log in with your email and password in the top right corner.

Sincerely,
Nettie,
BillionDigital Team

Hello, It looks like you are working in Themler today while being not logged in. Please make sure to log in with your email and password in the top right corner. Sincerely, Nettie, BillionDigital Team
karen16
2 Posts
karen16 posted this 13 May 2016

Hi. I checked and I was logged in, so I logged out and logged in again. Checked, store apps are removed. Tried to save again, again asks me for my licence.

Hi. I checked and I was logged in, so I logged out and logged in again. Checked, store apps are removed. Tried to save again, again asks me for my licence.
Support Team
Support Team posted this 13 May 2016

Hi,

Now you do post under another account. The correct one that has the subscription is under the barries@vitez.co.za e-mail. Please log in with this account, it should be working.

Sincerely,
Hella

Hi, Now you do post under another account. The correct one that has the subscription is under the barries@vitez.co.za e-mail. Please log in with this account, it should be working. Sincerely, Hella
barries
4 Posts
barries posted this 13 May 2016

Solved, thank you very much.

Solved, thank you very much.
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