Themler Error

martin91
7 Posts
martin91 posted this 05 June 2016

Good day,

I can no longer reach Themler . And therefore no longer edit my themes .

The following error message comes :
ERR_CONNECTION_REFUSED

Do you have a tip what can I do?

Auche if I disable Avira there is no connection .
Google Chrome settings have also been changed to correct the error .
Unfortunately, all to no avail .

greetings
Martin Benes

Good day, I can no longer reach Themler . And therefore no longer edit my themes . The following error message comes : ERR_CONNECTION_REFUSED Do you have a tip what can I do? Auche if I disable Avira there is no connection . Google Chrome settings have also been changed to correct the error . Unfortunately, all to no avail . greetings Martin Benes
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3 Comments
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Support Team
Support Team posted this 06 June 2016

Hello,

Could you please try also to temporarily disable firewall if there is any. Please open browser Console by clicking F12 >> switch to Console tab and if you see any errors there, please let us know the error text.

Sincerely,
Nettie,
BillionDigital Team

Hello, Could you please try also to temporarily disable firewall if there is any. Please open browser Console by clicking F12 >> switch to Console tab and if you see any errors there, please let us know the error text. Sincerely, Nettie, BillionDigital Team
martin91
7 Posts
martin91 posted this 06 June 2016

Good day,

it works again. What exactly was the problem I can not say .
However, there was an update for Avira . Possibility was that's the reason .

greetings
Martin Benes

Good day, it works again. What exactly was the problem I can not say . However, there was an update for Avira . Possibility was that's the reason . greetings Martin Benes
Support Team
Support Team posted this 06 June 2016

Hi Martin,

Ok, thanks for letting us know. Please feel free to contact us in any other case.

Sincerely,
Nettie,
BillionDigital Team

Hi Martin, Ok, thanks for letting us know. Please feel free to contact us in any other case. Sincerely, Nettie, BillionDigital Team
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