problem at themler on computer

nextmedia4u
6 Posts
nextmedia4u posted this 07 June 2016

hi

i installed the themler on my computer.

if i crete new project -

file - new

i get this error

http://www.up2me.co.il/images/789960.png

why ?

thank

hi i installed the themler on my computer. if i crete new project - file - new i get this error http://www.up2me.co.il/images/789960.png why ? thank
desktop cannot-start
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Support Team
Support Team posted this 09 June 2016

Hello,

Please follow the steps below:
1. Backup all theme folders somewhere on your computer.
2. Uninstall Themler completely and also check the box for "Remove all CMS content".
3. Check if the following folders are still present:

C:\Program Files (x86)\Themler
C:\ProgramData\Themler

4. If they exist, remove them.
5. Reboot the machine after uninstalling Themler, so that all Themler services are removed for sure.
6. Download latest version of Themler for Windows from themler.com, install it and try to start with any CMS and create a theme.
Please let us know the result.

Sincerely,
Nettie,
BillionDigital Team

Hello, Please follow the steps below: 1. Backup all theme folders somewhere on your computer. 2. Uninstall Themler completely and also check the box for "Remove all CMS content". 3. Check if the following folders are still present: C:\Program Files (x86)\Themler C:\ProgramData\Themler 4. If they exist, remove them. 5. Reboot the machine after uninstalling Themler, so that all Themler services are removed for sure. 6. Download latest version of Themler for Windows from themler.com, install it and try to start with any CMS and create a theme. Please let us know the result. Sincerely, Nettie, BillionDigital Team
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