The responsive menu is not working in the final site

gsandoval
8 Posts
gsandoval posted this 07 June 2016

In the test site the responsive menu works great:
grupoconcepto.com/tododecarton

When i put in the final destination the menu dont work.
http://tododecarton.com.mx/

Is the same theme, the same content, the same WP version.
A can not found the problem...
Could you help me?

In the test site the responsive menu works great: grupoconcepto.com/tododecarton When i put in the final destination the menu dont work. http://tododecarton.com.mx/ Is the same theme, the same content, the same WP version. A can not found the problem... Could you help me?
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14 Comments
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brun381
15 Posts
brun381 posted this 07 June 2016

Hello, i have the same problem in a website

www.adn-depannage.com

Hello, i have the same problem in a website [www.adn-depannage.com][1] [1]: http://www.adn-depannage.com
Tiger
11 Posts
Tiger posted this 07 June 2016

Highlight your menu.

in the upper section look for "Responsive" in the drop menu look for the 2 items I list below
--> "Enabled Responsive" = Tablets (could be on none)
--> "Submenu" = On Click (could be none)

That's all I can think of at the moment

Highlight your menu. in the upper section look for "**Responsive**" in the drop menu look for the 2 items I list below --> "Enabled Responsive" = Tablets (could be on none) --> "Submenu" = On Click (could be none) That's all I can think of at the moment

Last edited 07 June 2016 by Tiger

gsandoval
8 Posts
gsandoval posted this 07 June 2016

Firts, thank you very much to take time to answer.
That didn't work. If any have some other suggestion i will apreciate.

Firts, thank you very much to take time to answer. That didn't work. If any have some other suggestion i will apreciate.
Tiger
11 Posts
Tiger posted this 07 June 2016

No problem..

If the navigation is not very customized (colors/look/feel) you can always try to highlight it and select Text: "reset to default"
Maybe someone else has came across the issue.

Good luck.

No problem.. If the navigation is not very customized (colors/look/feel) you can always try to highlight it and select Text: "reset to default" Maybe someone else has came across the issue. Good luck.
gsandoval
8 Posts
gsandoval posted this 08 June 2016

I really hate this kind of problem.
The suggestions are logical. But nothing work.

Even the strange; www.grupoconcepto.com/tododecarton
is the same theme.
but in
tododecarton.com.mx dont work.

Any other suggestion? Anybody?
Please.

I really hate this kind of problem. The suggestions are logical. But nothing work. Even the strange; www.grupoconcepto.com/tododecarton is the same theme. but in tododecarton.com.mx dont work. Any other suggestion? Anybody? Please.
gsandoval
8 Posts
gsandoval posted this 08 June 2016

Hello, i have the same problem in a website

[www.adn-depannage.com][1]

[1]: http://www.adn-depannage.com

And like me, nothing solve that? :-(

> Hello, i have the same problem in a website > > [www.adn-depannage.com][1] > > > [1]: http://www.adn-depannage.com And like me, nothing solve that? :-(
brun381
15 Posts
brun381 posted this 08 June 2016

I think is a problem with new artisteer update.... When i update, the menu stop working...... Team artisteer can you help me for this problem, is very important for customer.

I think is a problem with new artisteer update.... When i update, the menu stop working...... Team artisteer can you help me for this problem, is very important for customer.
gsandoval
8 Posts
gsandoval posted this 08 June 2016

By the way i am using Themler

By the way i am using Themler
Support Team
Support Team posted this 08 June 2016

Hi,

If I'm not mistaken, this issue can be fixed by disabling Make Hader clickable under WP Options.
We're already aware of this problem and the permanent fix will be included in the next Themler update.

Please let us know if the provided workaround helpsin your case.

Thanks,
Ivan

Hi, If I'm not mistaken, this issue can be fixed by disabling **Make Hader clickable** under WP Options. We're already aware of this problem and the permanent fix will be included in the next Themler update. Please let us know if the provided workaround helpsin your case. Thanks, Ivan
gsandoval
8 Posts
gsandoval posted this 08 June 2016

Thank you very much. That's looks helpfulness.
but i am confused. Where is the option " Make Header clickable" in wordpress or is necessary go into the code?

Thank you very much. That's looks helpfulness. but i am confused. Where is the option " Make Header clickable" in wordpress or is necessary go into the code?
gsandoval
8 Posts
gsandoval posted this 08 June 2016

I found it. Just like you say under "options"

I found it. Just like you say under "options"
gsandoval
8 Posts
gsandoval posted this 08 June 2016

And YES is solved!!!
Thank you verry much!

And YES is solved!!! Thank you verry much!
Support Team
Support Team posted this 08 June 2016

Hi,

I'm glad to hear that my advice helped :)
Feel free to contact us if you have any further questions.

Thanks,
Ivan

Hi, I'm glad to hear that my advice helped :) Feel free to contact us if you have any further questions. Thanks, Ivan
brun381
15 Posts
brun381 posted this 09 June 2016

thanks, it works fine !!!!

thanks, it works fine !!!!
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